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Md. Emdadul Islam

Md. Emdadul Islam

Customer Relationship Officer

Followers of Md. Emdadul Islam4000 followers
location of Md. Emdadul IslamBangladesh

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  • Timeline

  • About me

    Section Manager, Trade Marketing Department

  • Education

    • Southeast University

      2014 - 2015
      Master of Business Administration (M.B.A.) Marketing 3.52

      Activities and Societies: I have Joined in SEU Business Club, SEU Cricket Club, SEU debate club, Joined in various workshop, SEU Cultural & social program. I have served as a volunteer in blood donation program.

    • Uttara University

      2010 - 2013
      Bachelor's Degree Accounting and HRM 3.51

      Activities and Societies: Joined in Various Workshop, Join in UU Business Club, UU Cricket Club, UU Cultural program. I have done BBA course major was Accounting.

  • Experience

    • Infinity

      Jul 2012 - Dec 2012
      Customer Relationship Officer

      Marketing, Public Relation, Customer Support/Client Service

    • Investment Corporation of Bangladesh(ICB)

      Oct 2013 - Dec 2013
      Internship member

      Assist to recruitment task & learn to know about the company performance & progress.

    • Bengal Communication Ltd (A concern of Bengal Group)

      Jul 2015 - Dec 2015
      Customer Service Executive

      Customer Relation, Solution the customer problem, Customer Support through Phone. Customer Interaction Process, Customer Satisfaction Skills In Face-to-Face Contacts, Handling Customer Complaints & Challenging Situations, Managing Self As A Customer Touch-Point Representative.

    • C.P. Bangladesh Co., Ltd.

      Jan 2016 - now

      All Trade marketing activities, market development, brand communication, product promotion, Shop closing management, Stock management and advertising are core job of mine. As well as Lead the team, A team work for total market increase, Franchisee Relation, Franchisee Support, Franchisee Support through Phone, Online (web/e-mail) Support

      • Section Manager

        Nov 2019 - now

      • Senior Brand Communication Officer

        Jan 2016 - Nov 2019

  • Licenses & Certifications

    • Advance certificate course in Computer application (ACCA).

      Youth Training Academy.
      Jan 2015

  • Volunteer Experience

    • I have served as a volunteer in blood donation program with Quantum Foundation.

      Issued by Quantum Foundation on Jan 2010
      Quantum FoundationAssociated with Md. Emdadul Islam