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Stephen Patrick Quinn

Stephen Patrick Quinn

Seasonal Banqueting/ Breakfast Waiter

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location of Stephen Patrick QuinnRiga, Latvia

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  • Timeline

  • About me

    Team Manager at SEB Global Services Riga

  • Education

    • Shannon College Of Business and International Hotel Management

      2010 - 2015
      Bachelor in Business and International Hotel Management Hotel Management

      Activities and Societies: Charity Committee, Represented the Shannon College of Hotel Management in the 29th IHI Management Games,

    • St Enda's Community School

      2005 - 2010
      Leaving Certificate

  • Experience

    • Mount Juliet Estate

      Nov 2010 - Dec 2010
      Seasonal Banqueting/ Breakfast Waiter

      I was hired for the Christmas period to gain my first experience in the hotel industry and what a lovely property.

    • NH Hotel Group

      Jun 2011 - Sept 2012
      Trainee

      I work in Luxembourg for 14 months.3 Months - Night Auditor/Receptionist 3 Months - Housekeeping Supervisor3 Months - Waiter/Cocktail Bar Person 7 Months - Breakfast Chef/ Lunch & Barbecue on the Terrace Chef

    • The Savoy Hotel, Limerick

      Oct 2012 - Jun 2013
      Banqueting Assistant/ Bar & Cocktail Waiter / Breakfast & Brasserie Waiter

      This was my first job after my initial experience gained in Luxembourg.As you can see I worked everywhere my managers wanted me to in order to gain invaluable experience & It payed off as I gained my first Managerial Experience in this hotel at a later date.

    • Fairmont St Andrews

      Jun 2013 - Aug 2013
      Hall Porter/Room Attendant

    • The Savoy Hotel, Limerick

      Sept 2013 - May 2014
      Duty Manager

      Supporting existing management team in delivering successful operations on a Daily basis, achieving the hotel objectives and improving profitability achieving the following: Overseeing delivery of consistent quality customer experiences in all food and beverage outlets as well as our Rooms division departments in the hotel including banqueting / function business: - Control of all costs and stock to ensure hotel profitability- Responsible for high standards of health & safety, hygiene, customer service-Contributing to initiatives to develop business, improve staff skills and guest satisfaction Show less

    • The Savoy, A Fairmont Managed Hotel

      Jul 2014 - Jan 2017

      Part of a team that achieved £10.5 million in revenue yearly.As one of 3 supervisors we were not only responsible for operating and Running functions Daily:We have achieved the following throughout My time in event at The Savoy:Controlling, Managing and Ordering Stock such as Wines, Spirits, Liquors and soft drinks on a daily, Weekly and Monthly basis.- We Managed to generate approximately 30 % of the revenue achieve by the Events operations department which equates roughly to £3 million in Revenue yearly.-Part of a Team that Generated £55000 for just beverage in 2 hours during one function.-We controlled and managed teams from 5 to 25 members per function.Training on a daily basis for New Agency members -Management and swift adaptation of Clients demands- Menu Development- Stock Take and Control- levelling of stock worth £10000- SOP Development - Wine and Food Paring training Show less 6 Months - Housekeeping Supervisor 6 Months - Royal Service Supervisor 3 Months - Front Office Supervisor3 Months - Event Operations SupervisorDuring my time at The Savoy I will have 3 rotation in which I will have the chance to learn/grow and develop into a stronger leader. I will also take part in different training courses and have many different internal projects to complete.I am truly excited to be apart of the Leadership Development Programme with Fairmont and also The Savoy London itself. It's an exciting prospect and one that I am delight to be taking part in. Show less

      • Event Operations Supervisor

        Feb 2016 - Jan 2017

      • LDP(Leadership Development Programme) Rooms Division / Food & Beverage

        Jul 2014 - Feb 2016

    • Claridge's

      Jan 2017 - Jul 2017
      Assistant In Room Dining Manager

      Management of 28 Staff Members including 8 ButlersManagement of Business levels and Revenue YearlyManagement of the following:- 24hr In Room Dining department- Butler Service (Private Functions / Dinners, Special Guest Request)- Junket ( Press and Movie Release functions that take place in suites)- Amenities for VIPs and special occasions- Mini Bars - Rota/ Staffing- Recruitment of New Staff Members - LQA Auditing/ Training and Development of Staff - Forbes Auditing and Training of Staff Members - SOP and College primary induction booklet Development - Health and Safety of department and the entire team Achievement: Receiving 91% in Latest LQA Audit Show less

    • The Savoy Hotel, Limerick

      Aug 2017 - Feb 2018
      Operations Manager

    • La Cucina Centro

      Mar 2018 - Jul 2018
      General Manager (project based)

      Trendy Italian Restaurant in the city centre

    • Grand Cru Wines

      Sept 2018 - May 2019
      Store Manager

      Management of a retail shop that distributes, Wines, Beers and Spirits

    • SEB

      Jul 2019 - now

      • Team Manager - Income Sweden & Denmark

        Jan 2025 - now

      • Client Service Manager, Global Process Expert.

        Jun 2022 - Jan 2025

      • Senior Specialist - Settlements Nordic

        Apr 2022 - Jun 2022

      • Account Manager - Settlements Nordic

        Mar 2020 - Apr 2022

      • Bank Operations Specialist - Settlements Nordic

        Jul 2019 - Feb 2020

  • Licenses & Certifications

    • H.A.C.C.P - Level 3 Irish Hygiene Partnership

      Irish Hygiene Partnership
      Jun 2011

    • Signature Worldwide Training for The Luxury Market

      Signature Worldwide
      Feb 2015

  • Honors & Awards

    • Awarded to Stephen Patrick Quinn
      Hospitality Graduate of the Year Finalist Irish Hospitality Institute Nov 2015 It is a privilage to be shortlisted for such and award and i am sure that it will add to my every building CV. Thank you to Shannon College for the Nomination and The Irish Hospitality Institute for The Shortlisting.
    • Awarded to Stephen Patrick Quinn
      Certificate of Achievement Director Mr. Philip Smyth May 2014 Displayed outstanding hospitality industry potential while a 4th year student at Shannon College of Hotel Management during the 2013-2014 academic year.This Award is based on assessment of:• Leadership potential• Personal and Academic Development• Motivation and Self-discipline• Organisational ability• Interpersonal skills
    • Awarded to Stephen Patrick Quinn
      IHI Management Games Irish Hospitality Institute Mar 2014 I was part of a team of 5 who were chosen to represent my university in the IHI Management Games against 8 other universities over 2 days. We competed in a number different hospitality related challenges We were awarded 3rd place.
    • Awarded to Stephen Patrick Quinn
      Scholarship St Endas Community School Jun 2010 Scholarship given to the 4 highest leaving certificate results and i was one of the lucky four