Abbey Hickey

Experience

• 

  WIUX

  Aug 2014 - Dec 2014

  Radio Host, News Reporter, Photographer
• 

  School for International Training

  Jan 2015 - May 2016

  Student Administrator, Alumni Mentor

  •Acted as an informative contact for students in the South Africa: Community Health & Social Policy Program•Mentored students in the application process for SIT study abroad programs

• 

  Refugee Social Services

  Mar 2015 - Apr 2015

  Research Intern

  •Performed a qualitative study on health care accessibility for refugees in Durban, South Africa•Volunteered at Chatsworth Refugee Camp and carefully interviewed refugees•Presented an assessment on the needs of refugees along with a potential response from Refugee Social Services•Assisted with social media updates, consolidating financial reports, and child care

• 

  Cheley Colorado Camps

  May 2015 - May 2020

  First-Year Staff Liaison, Travel Coordinator, Director, Online Editor

  •Managed the arrival and departure details of about 1000 campers across eight units and two summer terms•Coordinated travel day logistics with parents, unit directors, Denver International Airport, bus companies, and designated airport crew staff •Conducted various administrative tasks for year-round directing staff•Oversaw weekly scheduling, programming, and development for campers, staff, and facilities•Responsible for and effectively managed 130 campers (ages 9-12) and 15 staff•Created a nurturing and challenging environment to facilitate growth across the unit•Facilitated outdoor education programs for elementary school students, typically through leading day hikes across RMNP•Managed the Cheley Connection newsletters and photo collections through daily updates•Wrote articles and photographed campers on excursions across the Rocky Mountains Show less

• 

  Middle Way House

  Oct 2015 - Apr 2017

  Crisis Intervention Intern

  •Supported survivors of domestic violence through resource provision and On-Scene Advocacy (27 hours on call, weekly)•Managed the Crisis Line Office to provide support, resources, and information to callers. Assisted residents with medication and supply needs (3 hours, weekly)•Documented contact with survivors including a review of concerns, safety planning, and next steps •Met with the Crisis Intervention Coordinator biweekly to review our individual and collective work, discuss goals, and plan accordingly Show less

• 

  Indiana University Bloomington

  Apr 2017 - Apr 2017

  Capstone Symposium Presenter

  Across my undergraduate class in the Department of International Studies, I was one of eight students nominated to present their Undergraduate Capstone Research in an end of year symposium. My study was organized in a research paper titled "Rights, Realities, and Health: Exploring the Livelihoods of Refugee Women in Durban, South Africa". This work utilized interviews I personally conducted during my sophomore semester abroad, as well as research gathered throughout my final two years at Indiana University. Show less

• 

  ECDC African Community Center of Denver

  Sept 2017 - May 2018

  Employment Services Intern

  •Created and conducted Individual Needs Assessments for recently arrived refugees •Reorganized and consolidated curriculum for Employment Readiness lessons related to Job Search, Resumes/Applications, Interviews, and Workplace Culture•Facilitated Employment Readiness classes for refugees of various abilities, interests, and needs•Provided one-on-one resume assistance to refugees seeking employment•Assisted in providing Cultural Orientation to newly arrived persons•Welcomed new arrivals at Denver International Airport•Case noted daily progress with clientele Show less

• 

  Colorado Parks and Wildlife

  May 2018 - Aug 2018

  Seasonal Attendant

  •Provided customer service to locals and travelers seeking park admittance, licenses, and campground sites •Managed campground reservations, cancellations, and walk-in requests to maximize quality experiences for state park customers•Updated Park Rangers on campground conditions and costumer concerns•Handled monetary transactions and recorded deposits daily

• 

  U.S. House of Representatives

  Sept 2018 - May 2019

  Congressional Intern - District Office of Congresswoman Diana DeGette

  •Mapped outreach across the district including location, participants, and relevant issues •Wrote Daily News Updates on local, national, and international events for the District Office •Prepared policy briefs for Senior Staffers regarding a range of public issues •Attended meetings on behalf of the Congresswoman to further communication with individuals and community groups•Researched present legislature in order to reference bill details and progress with constituents •Assisted constituents in accessing and navigating federal, state, and local services •Documented comments and concerns from constituents for the Congresswoman to review Show less

• 

  Estes Park Mountain Shop

  Oct 2019 - Oct 2020

  Retail Specialist, Rental Technician

  •Customized advice for visitors regarding trails, conditions, and gear based on their experience, trip interests, and differing needs•Instructed after school climbing classes, coordinate volunteers, and create lesson plans•Provided technical knowledge to appropriately set up downhill skis, all-terrain skis, snowboards, and splitboards•Supported the store in customer service, data entry, and producing social media content

• 

  Cheley Colorado Camps

  Oct 2020 - Sept 2022

  Human Resources Manager

  •Managed all staff communication and onboarding processes (Over 220 seasonal staff per year)•Filed and tracked all staff paperwork (Offer Letters, Background Checks, Certifications, etc.)•Built relationships and a community with incoming summer staff - acting as a constant resource as they prepared to work at Cheley•Ensured Cheley continued to follow Colorado Childcare Licensing standards, American Camping Association standards, as well as applicable county, state, and federal laws •Oversaw international staff hiring, working alongside multiple international staffing agencies•Received and filed a range of information, which may be confidential, such as medical forms, employment statuses, evaluation materials, and other human resource-related documents•Heard staff concerns, assisted in mediation, and communicated with appropriate supervisors•Oversaw the application and hiring process, by: reviewing applications, scheduling and performing interviews, fielding staff inquiries, and general applicant communication throughout the hiring process•Coordinated summer payroll periods with Camp Director•Reviewed and updated staff paperwork annually•Edited the seasonal staff roster consistently, and provided year-round team with updates•Safety Coordinator - Managed Worker's Compensation claims, facilitated Safety Meetings, and conducted yearly incident reviews Show less

• 

  Southern Oregon University

  Sept 2022 - Dec 2023

  Graduate Assistant

  •Supported the Outdoor Adventure Leadership department with various academic needs - including programmatic facilitation, gear management, event coordination, social media, marketing, and research•Served as a Teaching Assistant for undergraduate and graduate courses (Including Research Methods, Wilderness First Responder (WFR), Risk Management, Wilderness Navigation, Swiftwater Rescue, Adventure Programming, and Climbing). This role entailed grading, supporting facilitation of coursework, and instructing as needed•Planned and facilitated the spring term (40+ field days) and international expeditions (30+ days abroad) for undergraduates while simultaneously completing a guiding practicum•Developed technical ability through certification courses including Technical Rope Rescue, Avy 1, and Swiftwater Rescue Show less

• 

  Lake County Government

  Dec 2023 - now

  Program Manager, Camp Director - Get Outdoors Leadville! (PROS Department)
• 

  Alpenglow Education

  Apr 2024 - now

  Instructor