
Youssef Amghar
Summer Internship

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About me
Experienced Quality Manager and Trainer skilled in GMP compliance, root cause analysis, and cross-department collaboration for optimal operational performance.
Education

Lycée IBN ZOHR
-Baccalauréat Sciences Expérimentales
Hassan 1st University
2011 - 2013M.S Food science and agriculture 3.38
Abdelmalek Essaâdi University
2010 - 2011Bachelor’s Degree Food Science and Technology 3.24
Ibnou Zohr University
2008 - 2010Associate’s Degree Food Technology and Processing
City College of San Francisco
2017 -Business Administration and Management, General
Experience

Coca-Cola bottling company of Morocco
Jun 2009 - Jul 2009Summer InternshipPerformed quality testing. Worked on bottle seal project with QA manager
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Institut National de Recherche Agronomique (INRA)
Mar 2013 - Jul 2013Researcher InternshipMaster thesis : Influence of the geographical origin of Argan trees on quantity and some quality parameters of its oil. Studied the biochemical compounds of the oil : fatty acids, Saturated and non saturated fats

PEPPER WORLD
Apr 2014 - Jul 2016Quality Assurance Manager• Successfully managed and directed BRC, Tesco Norture, and Global Gap audits, ensuring compliance with European standards.• Led and motivated the quality team to achieve senior management goals and objectives.• Acted as the leader of the HACCP team, overseeing hazard analysis and critical control points.• Implemented comprehensive training programs to ensure associates were knowledgeable in areas such as hygiene, food safety, GMP, and allergens.• Updated and maintained SOPs and work instructions for the facility and associated farms.• Directed both internal and external audits, ensuring adherence to food safety standards.• Established effective communication channels with farm managers internally and clients externally.• Maintained and managed compliance of the facilities to food safety standards, ensuring the highest level of quality and safety. Show less

Lamonica's Pizza Dough Company, Inc.
Oct 2016 - Dec 2018Quality Assurance Supervisor• Managed and directed QA activities, overseeing quality control processes and ensuring compliance with regulatory standards.• Supervised and provided guidance to the QA team, ensuring all employees followed food safety procedures and maintained high-quality standards.• Developed and updated SOPs and GMPs, ensuring they were effectively implemented throughout the facility.• Maintained meticulous documentation and records for production and packaging areas to support quality assurance and regulatory compliance.• Actively participated in GMP audits, offering valuable insights and suggestions to improve food safety practices.• Held certifications in HACCP and served as a subject matter expert in hazard analysis and critical control points.• Led the implementation and management of food safety plans as a PCQI certified professional.• Collaborated with production supervisors to ensure adherence to FDA and quality assurance requirements during production operations.• Conducted comprehensive training programs, equipping employees with essential knowledge of HACCP, GMPs, cross contamination, allergens, personal hygiene, and other relevant topics.• Managed and executed ATP and environmental swabbing programs to monitor and validate sanitation practices and microbiological testing.• Oversee sanitation practices and supervise the sanitation crew to maintain a clean and safe manufacturing environment.• Provided thorough onboarding training to new employees, focusing on HACCP, GMPs, cross contamination, pest control, and other critical areas of food safety. Show less

Valley Fine Foods
Jan 2019 - Feb 2020Quality Assurance Manager• Conducted daily DPR audits, ensuring adherence to quality standards and regulatory requirements.• Oversaw investigations, customer complaints, and led RCA analysis, implementing remediation actions and CAPA.• Delivered comprehensive trainings on HACCP, GMPs, sanitation, and allergen control to QA technicians and production associates.• Updated SOPs and HACCP plans, ensuring alignment with evolving best practices and regulatory guidelines.• Provided supervision, coaching, and guidance to a team of 4 QC direct reports.• Actively participated in cross-functional meetings to foster a culture of quality.• Led successful third-party SQF audit Edition 8 for food manufacturing, ensuring compliance with industry standards.• Acted as the primary contact for USDA inspectors, addressing food safety and regulatory topics.• Conducted internal audits and environmental swabbing to monitor and maintain quality standards.• Led gluten-free audits for the facility, ensuring compliance with gluten-free certification requirements.• Contributed to various projects such as process temperature validation and mold species identification and eradication.• Identified root cause of mold contamination, resulting in a significant decrease (over 70%) in consumer complaints, using RCA methodologies.• Served as the main contact person for pest control operators (PCO) and sanitation service providers.• Played a key role in establishing MST for sanitation and updating SSOPs to enhance efficiency and effectiveness.Achievements :1) Conducted Root Cause Analysis (RCA) for major customer complaint, remediate findings resulting in 60% decrease in customer complaints.2) Directed and successfully passed SQF audit for Benicia plant. Show less

JLL
Nov 2021 - Jul 2024Quality & Compliance Auditor/ Interim Soft Services Program Manager JLL/GenentechConduct comprehensive GMP documentation audits aligned with ALCOA+ principles.Lead Root Cause Analysis (RCA) investigations as a certified Cause Mapping facilitator.Oversee Veeva Quality Management Systems and quality event management.Strategically review and negotiate SOW and vendor contracts.Direct SAP/WO management and perform compliance audits.Ensure adherence to cGMP regulations and elevate internal quality standards.Supervise EHS compliance for the pest control program, including chemical approvals and MSDS management.Develop and present audit reports with actionable findings.Collaborate with cross-functional teams to enhance quality control processes.Review SOPs and documentation for regulatory compliance.Conduct risk assessments and implement mitigation strategies.Facilitate training on quality assurance practices and GMP guidelines.Partner with vendors to address quality control challenges.Engage with senior management on quality initiatives.Manage non-conformities and CAPA processes for continuous improvement.Oversee pest management across 10 GMP and 20+ non-GMP facilities in South San Francisco.- Achievements:1. Led the JLL team in a critical investigation of pest infestation, achieving $600k in cost savings through effective mitigation strategies.2. Collaborated with key stakeholders to revamp the Integrated Pest Management (IPM) program for the South San Francisco site. Show less
Licenses & Certifications
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PREVENTIVE CONTROLS FOR HUMAN FOODS
Food Safety Preventive Controls Alliance (FSPCA)Apr 2017
HACCP
AIB International, IncJan 2017
Cause Mapping for Facilitators - Problem solving - Incident Investigation - Root Cause Analysis RCA
ThinkReliabilityDec 2023- View certificate

Root Cause Analysis: Getting to the Root of Business Problems
LinkedInAug 2023
Volunteer Experience
Former Board member of a civic association
Issued by Association Alwahda
Associated with Youssef Amghar
Languages
- enEnglish
- spSpanish
- frFrench
- arArabic
- beBerber language / tamazighet
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