Michael Smith

Experience

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  Armstrong World Industries

  Jun 1987 - Jan 1999

  • Compensation Analyst and SAP Project Team Lead

    Oct 1994 - Jan 1999

  • IT Project Manager, Systems Analyst

    Jun 1987 - Oct 1994
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  Capital One

  Jan 1999 - Jun 2000

  Senior HRIS Project Manager
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  Freddie Mac

  Jun 2000 - Dec 2002

  Senior Compensation & Performance Management Consultant
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  CarrAmerica Realty Corp

  Dec 2002 - Dec 2005

  Director, Compensation, Stock Administration & HRIS
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  Sallie Mae

  Dec 2005 - May 2014

  Oversaw compensation, performance management and development of human capital analytics for 8,000 to 12,000 employees. Set the strategic direction, established policy, and drove execution of program deliverables. ✦ Established People Analytics function. Created reporting package and insights for leaders.✦ Integrated recent acquisitions and rebuilt team as company headquarters relocated from Reston, VA to Wilmington, DE.✦ Instrumental in opening and closing of several sites, including analysis.✦ Automated year-end compensation planning, shortening the cycle and delivering cost savings. Show less

  • Senior Director, Compensation & Workforce Analytics

    Jun 2010 - May 2014

  • Director Compensation

    Dec 2005 - Jun 2010
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  Navient

  May 2014 - now

  Develop and deliver HR strategies and solutions to advance company goals and employee value proposition for a 5,000-employee company. As a member of the Executive Leadership team, provide strategic leadership in guiding the company's vision, mission, goals, values, and culture. Trusted advisor to the CEO, Board of Directors, and peers. Provide thought leadership and insights to Board of Director’s Compensation and Human Resources Committee. Drive HR operations, overseeing full employee life cycle, including Compensation and Benefits, Equity Administration, Talent Acquisition, Talent Development, Succession Planning, HRIS, People Analytics, and Diversity, Equity and Inclusion (DEI) strategies and programs. Guide company through comprehensive transformation of all company business areas and organizational structure.✦ Reorganized HR to create employee-centric Employee Resource Center, heighten the employee / leader experience, create efficiencies, and enhance career development and strategic capabilities of staff.✦ Evolved DEI, including launch of Employee Resource Groups (increasing membership over 30% in 2 years) and launch of company-wide Sponsorship and Mentoring programs.✦ Shared Thought Leadership. Authored "Using People Analytics to advance your DEI Agenda" for Delaware Business Magazine, featured on Delaware Chamber of Commerce Podcast "A Seat at the Table Series – Generations in the Workplace," presented webinar for National Connex Partners, “How Cultivating DEIA Drive Business Performance,” and served on several panels.✦ Expanded Data Analytics capability by implementing human capital analytics platform and reporting dashboards.✦ Facilitated 15% net decrease of HR Operating budget over 5 years by introducing efficiencies.✦ Led company’s complex response to COVID-19 and return-to-office cadence for ~5,000 employees across the United States. Instituted leadership training series to strengthen connections and remote leadership capabilities Show less Directed delivery of total rewards strategies and solutions in support of company’s strategic goals and value proposition of up to 8,000 employees during a period of growth and redefinition following split from Sallie Mae. Oversaw Compensation, Benefits, Wellbeing, Stock Plan Administration, HRIS, Human Capital Analytics, HR Shared Services, and Diversity, Equity and Inclusion. Served on HR leadership team guiding the design and delivery of corporate HR services and programs. Managed staff of up to 25 professionals. Chaired Employee Fiduciary and Investment Committee.✦ Cultivated a culture of ID&E by creating and executing a multi-year ID&E roadmap, including, the launch of a comprehensive DEI Leader’s guide, design and delivery of DEI education and communication strategy, establishment of DEI Council and Corporate DEI Steering Committee, as well as analysis and development of talent and benchmark data to inform goals and KPIs.✦ Scored in top quartile of Aon's book of business based on ID&E engagement survey index.✦ Led design and implementation of data-driven Total Rewards Portal integrating / strengthening value proposition and improving employee experience. Highlighted the Portal during presentation at the WorldatWork National Conference “A Fanatical Focus on Total Wellbeing.”✦ Reduced over $10M in expenses by right-sizing spans-of-control and increasing organizational alignment, efficiencies, and flexibility as a key contributor in company spans and layers exercise. ✦ Led design / implementation of Incentive Compensation governance program, covering over 200 unique incentive plans.✦ Oversaw analysis and design of severance program, revamped and standardized across the company.✦ Steered Total Rewards due diligence for several M&A activities. Show less

  • Senior Vice President and Chief Human Resources Officer

    Feb 2021 - now

  • Vice President, Total Rewards

    May 2014 - Feb 2021