
ALELA SERTSU

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About me
Learning & Development Manager at Multichoice| Talent Management| Learning & Development | Career Coaching| Performance Management| Employee Engagement
Education

World Vision International
-Blended Learning Professional
Hay Group
-Hay Job Evaluation
Kubicle
-Certificate Creating Business Presentations in PowerPoint
SHRM in Ethiopia
-Professional Member
Talogy
-PAPI-Personality and Preference Inventory
Udemy
-World-Class HR: 21st Century Talent Management
Udemy
-Introduction to Learning & Development
TotalEnergies
2020 -Training of Trainers
Addis Ababa University
2014 - 2016Master's degree Human Resource Mangement
Experience

World Vision Ethiopia
Mar 2011 - Aug 2017-Establish the policy, framework and processes for Talent Management& guide managers, coaches & staff in talent identification, assessment & development-Delivers a coordinated staff and leadership development program across the national officeFacilitate the competency self-assessment of front-line staff in collaboration with the Global ICD Team & develop a capacity development strategy that is needs-based and aligned with the Integrated competency framework.-Supervise & develop training and development programs based on both the organization’s and the individual's needs through job analysis, appraisal schemes and regular consultation with managers;-Facilitate outsourcing of skills development to training providers or institutions. -Evaluate existing /develop new job descriptions relevant to the posts that exist in WV Ethiopia. Coordinate workforce planning & key hiring process -Develop & conduct effective induction programs-Maintain training data and evaluate training and development programs in a timely manner-Enhance the level of performance and accountability across the organization. Facilitate the whole process of WV Ethiopia’s staff performance management process (agreement, ongoing coaching, and appraisal). -In line with organizational priorities and ‘critical positions’, develop a strategy and design for ensuring succession planning. -Review and adapt the ongoing staff development strategy to meet the current organizational needs and/or to respond to context change requirements. Show less
Leadership & Talent Development Coordinator
Mar 2013 - Aug 2017People & Culture Officer
Mar 2011 - Jul 2013

World Vision
Mar 2011 - Jun 2013People & Culture (HR) Officer-Assist the department manager in developing effective recruitment strategy ((short, medium and long term) tools, relationships and venues to attract, hire, and orient the best talent.-Involvement in the recruitment process from job announcement to final placement of the new hires as per the P&C/HR Manual.-Receive applications and liaison with the panel and the requesting department manager to conduct initial shortlisting and coordinate interviews as soon as reasonably possible. -Enlighten the panel with WVE employment policy and the set of procedures and criteria every time the members meet for an interview and ensure that the rules and regulations are strictly adhered to while selecting or rejecting candidates.-Present the proceedings of the panel to the P&C Department Manager for review and facilitate final approval on the recommendation of the panel.-Conduct reference checks and a medical and police check so as to make a decision on whether or not to hire a candidate. Facilitate a written offer of employment, an adequate orientation program and prepare monthly P&C report-Support the preparation and follow-up of staff payroll on a monthly basis with Finance Division-Assist the administration of insurance policies & staff social security fund within the organization and liaison with Private Employers Employees Social Security Agency(PEESSA) Show less
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Population Services International/Ethiopia (PSI/E)
Oct 2018 - Dec 2018Human Resource Business Partner(Temp)• Streamlined the hiring process, enhancing strategic recruitment initiatives by defining roles, overseeing contract management, and coordinating candidate screenings and communications.• Implemented HR policies and best practices, leveraging data analytics to assess the effectiveness of tools and policies and identify opportunities for improvement.• Administered institutional performance and learning systems, advising on goal-setting and performance enhancement plans, while managing staff benefits and payroll systems.• Advised the program/department team on HR policies, process and best practices and use data and analytics to measure the effectiveness of tools and policies and understand the landscape for further improvement.• Management of leave, collection of monthly timesheets, payroll and ensure salary payment timely and on a regular basis. Prepared staff benefits including pension, medical, staff related insurance schemes, as well as staff provident fund. Show less

TotalEnergies
Oct 2019 - Sept 2022Regional Talent Developer-Assisting each employee in defining a career development plan and preparing for their future career path. Conduct career assessments and assist managers in creating individual training plans. Draw on evaluation tools and solicit a variety of viewpoints to solidify each employee’s chosen career direction. With coaching and listening skills and your knowledge of the opportunities, career paths, and businesses at Total, be able to propose ideas and recommendations.-Supporting managers in the role of coach. Actively promote each manager’s role as a coach by helping managers interact more effectively with their team and show their commitment to each employee’s personal development. Provide managers with regular feedback.-Serving as an HR Partner for the organization. Conduct people reviews and advise managers on coordinating their teams & help to implement HR policies.Managing employee mobility. Work with the managers to ensure that positions within your scope of activity are appropriately staffed. You will ensure the integrity, transparency, and fairness of the internal mobility process. Show less

Tearfund
Oct 2022 - Aug 2023Global Leadership & Management Development Lead-Develop, deliver, and manage leadership development for senior leaders and emerging senior leaders, and foster a leadership mindset in more junior staff with high potential-Develop, deliver, and manage the management development portfolio for people managers-Maintain and update knowledge of relevant theory and practice in learning & development, including talent development and coordination in order to maintain leading-edge delivery and organisational advice

MultiChoice Ethiopia / DStv /
Jan 2024 - Aug 2024Learning and Development Manager• Identify training needs, recommending and implementing solutions, and evaluating and measuring effectiveness. • Lead the development and continuous improvement of a comprehensive training development strategy ensuring strategic alignment of training and development with business goals. • Collaborate with business leaders to understand their needs related to training and development by proactively interfacing with key stakeholders in order to understand, recommend and deploy effective solutions. • Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and company-wide capability and performance improvement. • Partner with the business leaders to recommend and develop employee engagement programs and activities that enhance employment experience. • Design and develop programs and curriculum, partner with internal subject matter experts and/or external vendors to achieve defined training, learning and development objectives. • Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement and outcomes. Utilize metrics to validate knowledge transfer and ROI Show less
Licenses & Certifications

World-Class HR: 21st Century Talent Management
Udemy
Introduction to Learning & Development
Udemy
Blended Learning Professional
World Vision
Career Management
Harvard Business Publishing Corporate Learning
Train the trainer
TotalEnergies
Personality and Preference Inventory (PAPI)
TalogyNov 2020
Building Talent Management Pipeline
Udemy
Foundation Coaching
Tearfund
Employees goals
MultiChoice Ethiopia / DStv /
Hay Job Evaluation
Hays
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