Paul Randall

Experience

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  BOC Gases

  Nov 1996 - Oct 1999

  Manager, Type 3 Production & QC Laboratory

  Management of 14 staff; training; health and safety (ISRS); continuous improvement and ISO 9002 conformance.Involved in the design and rebuild of the department, a £3 million pound project.Designed and implemented a complete training programme for the new department.Major involvement in the development and successful implementation of the sites’ continuous improvement system.

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  BOC Edwards

  Oct 1999 - Mar 2002

  Training Specialist

  Practical and theoretical training to improve the level of competence and confidence of participants at all levels, both internally and for customers, across a range of subjects.Delivery to people with limited educational backgrounds and/or without English as a first language.Management and development of departmental Intranet site.Co-ordination and liaison for customer courses.

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  Mekon Ltd

  Mar 2002 - Feb 2005

  Training Consultant/Learning Development Manager

  Management of internal company training and external client training at Mekon.Delivery of training in IT and related skills externally; delivery of personal development and management skills internally.Analysis, instructional design and quality control of training material for off-the-shelf and bespoke software including SGML and workflow applications.Management and recruitment of contracted and internal trainers.Technical and training consultancy, and support to external clients. Show less

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  Northrop Grumman Corporation

  Feb 2005 - Aug 2005

  Technical Author

  NGSM design and manufacture marine radars for commercial and military purposes. This role was a contract position.I introduced the concept of On-line Help for the PC-based radar systems that NGSM were developing. I taught myself RoboHelp and produced a prototype to demonstrate the concept; this was received with great enthusiasm by the marketing team and I was given the go-ahead to produce the entire help system.

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  Ecolab

  Aug 2005 - Nov 2005

  Learning Development manger

  SIS was a subsidiary of Shield Medicare, set up to provide training, eLearning and record keeping services to the pharmaceutical and hospital cleanroom industry. Unfortunately, the business was closed down shortly after I started with them.

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  Productivity Point International

  Feb 2006 - Apr 2008

  IT Trainer

  Micor Ltd. (formerly Productivity Point International) run the outsourced IT Learning function for the whole of GSK. I was originally employed purely as an IT trainer, but I was given further responsibilities after demonstrating my competencies. Micor provide and maintain the organisation’s LMS and deliver training via eLearning, Web conference and classroom.

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  ICNet International Ltd.

  Apr 2008 - Mar 2014

  My primary role was to ensure the software product (Infection Control and Medication Stewardship) met the requirements of the customer. This is done by customer research and product design in the first instance, User Group and user led design, followed by heavy involvement at the point of release of the product: initial training of the product, train the trainer, post-implementation feedback.My role also required me to develop demo systems and scripts for sales and perform sales demonstrations and other product demos e.g. at conferences and high value complex sales presentations.• The role was a global role and required a thorough knowledge of the requirements at this scale. The company was experiencing rapid global growth at the time including national implementations in South Africa (Medicinlinc & Life Healthcare) and New Zealand and NHS Scottish government. The role and responsibilities were, in essence, a precursor role leading to my present role as outlined above.Self-motivated learning. Achieved expertise in Antimicrobial Stewardship and Adverse Drug Events to enable high level meaningful conversations with the customer on product development. Acting role of clinical lead within the organisation.Technical writing. Wrote the software “Help” file using state of the art single-sourcing software. Introduced a process by which the Help file continues to be maintained in line with the agile principles of product development Show less Creation of Training Manuals and Supporting Material for the complex multi-interface software solution “ICNet” which is an infection surveillance and alerting technology used in over 50% of the NHS Acute Trusts and 1200 healthcare facilities globally• Creation of Internationally accredited training material• Delivery of on-site and webex e-learning training to clinicians including nurses, surgeons and pharmacists• Creation of Training Manuals and supporting material for new products in antimicrobial stewardship software “ABX-Alert”.• Management of training team staff and logistical planning• Acted as 3rd line delivery support. This entailed testing software, auditing and maintaining interfaces, and feeding product ideas to the development team.Drove the high-quality completion of product localization and implementation projects for major clients across 60% of the NHS and 1200 hospitals globally including Show less

  • Application Manager

    Feb 2012 - Mar 2014

  • UK Training Manager

    Apr 2008 - Feb 2012
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  Baxter International Inc.

  Apr 2014 - now

  I am responsible for the product management of the ICNET Product Suite software. I set the product strategy and design and ensure marketing and sales are supported in delivering accurate and targeted messages about the products.In the last few years I have brought several new products to market, expanding the reach of surveillance software into Public Health notifiable diseases, outbreaks and mass population vaccination management as part of the global fight against emerging and evolving disease threats.Whereas the original ICNET product suite was focused on hospital infection prevention and antimicrobial stewardship we now have our nation suite of products that allow us to record and control outbreaks at a national level. These new products are used by public health and government bodies to identify, record, manage and control disease cases and outbreaks across both hospital and community environments. Show less I developed and implemented the product strategy for the ICNET suite of software products, supporting growth in existing and new markets in the UK, EMEA, APAC and North America. My role covered product strategy, product design and product management. I brought several successful new products to market including:- Audit/Bundle tools covering areas such as hand hygiene to increased our market share.- ECDC Point Prevalence Survey software to help the Welsh Government collect and collate their national survey data. The product has now been commercialised and interest is being shown worldwide. Customer feedback in their recently published report included: “better consistency of infection diagnosis across Wales and a quick and easy way of determining the infection status of patients” and “decreased workload for data entry”.- Infection Checker app, which consolidates an 80-page rule set into an app that allows clinicians to determine which specific infection type a patient has acquired. Show less

  • Global Marketing Product Owner

    Nov 2018 - now

  • Product Owner (ICNET Clinical Surveillance Software)

    Apr 2014 - Nov 2018
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  ProProfs

  Oct 2016 - Oct 2017

  Member of the Advisory Board

  Help ProProfs Help File system development in an advisory capacity. I have been using their software successfully for some time now and was asked to join their advisory team.