ISMAIL HANIF

Experience

• 

  Indus Motor Company Ltd

  Jan 1994 - Apr 2001

  Assistant Manager-Product Development

  1. Project planning & management regarding the introduction of new product/project2. Study of technical specification of product/project3. Study the feasibility of product/project localization4. Quotation invitation/receipt & finalization of contract with the suppliers5. Identification of roles/responsibilities of each individual6. Negotiation & price finalization with the suppliers/contractor7. Monitoring the development progress as per the required standard & report to the management & principal.8. Study for the cost reduction & process improvement with the suppliers to maintain the cost & improve the quality9. Periodic visits of suppliers for the process audit & quality improvement.10. Strong follow-ups with the key stakeholders for the planning & execution of project11. Follow-up & get the approval from the principal for the execution of project12. Negotiation with Engineering Development Board for the approval of localization of Project/Product. Show less

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  Dawood Yamaha Motorcycle

  May 2001 - Dec 2005

  Manager-Quality Assurance & Quality Control

  1. Quality planning & management regarding the introduction of new product/project2. Monitoring the inspection & evaluation of locally developed parts3. Monitoring & kept improving the process of line side inspection of m/c4. Reviewing & kept improving the different checks sheets for inspection as per the required standard5. Discussion with service dept for the market complaints & improvement activities 6. Investigation warranty defect parts and improvement activities.7. Coordination with the suppliers/internal dept. for the improvement in the parts & processes8. Periodic visits of suppliers for the monitoring of process audit & quality management etc. Show less

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  Indus Motor Company Ltd

  Jan 2006 - Feb 2019

  1. Plan work flow, manage multiple priorities & meet daily production targets while consistently reducing downtime with ensuring production efficiency.2. Direct/lead the overall production processes to meet all established targets corresponding to the overall company objectives.3. Ensure production processes adhere to all policies & procedures and aligned with Company Objectives.4. Manage all allocated resources necessary to manufacture the vehicle including coaching, performance review, target setting & disciplinary action if necessary.5. Build/lead a dedicated team to develop, implement, sustain & improve a cohesive manufacturing strategy to enhance the production processes6. Identify, diagnose & resolve operational, manufacturing & maintenance problems within specified time.7. Monitoring product standards and implementing quality improvement activities.8. Competently utilize Toyota Production System to ensure cost effective manufacturing processes.9. Demonstrated awareness of occupational safety hazards and effective implementation of HSE guidelines alongwith risk assessment management.10. Overview employees training, supervise and motivate employees to improve quality and optimize plant cost & budget align with the value of respect, excellence, integrity and collaboration. Show less 1.DRIVING EXCELLENCE IN DELIVERING CUSTOMER CARE - CHAMPION VALUES AND MAKES SURE THESE ARE ROLE MODELLED BY ALL2.RECRUIT, TRAIN DEVELOP A GREAT TEAM OF CUSTOMER SERVICE REPRESENTATIVES3.ENSURE THE TEAM DELIVERS A HIGH QUALITY CUSTOMER EXPERIENCE4.MAINTAINING SERVICE LEVELS, DRIVING SERVICE IMPROVEMENT TO CUSTOMERS5.CONTINUALLY REVIEW DEPARTMENT OPERATIONAL PRACTICES AND PROCEDURES ENSURING THAT THEY ARE MARKET LEADING, FIT FOR PURPOSE, ACCURATELY DOCUMENTED, MAINTAINED AND AVAILABLE6.CONTINUOUSLY EVALUATE & IMPROVE THE SERVICE PROVIDED BY CUSTOMER SERVICES TEAM IDENTIFYING, SUGGESTING AND IMPLEMENTING NEW WORKLOAD MANAGEMENT INITIATIVES WITH THE DIRECTIVES7.INITIATE AND INVESTIGATE THE ROOT CAUSES OF REOCCURRING ISSUES AND DELIVERING SOLUTIONS8.PROACTIVELY DEVELOP TEAM MEMBERS TO AID DEPARTMENT SUCCESSION AND MAINTAIN SUCCESSION PLAN FOR CUSTOMER SERVICE ADVISORS, SENIOR ADVISORS AND TEAM LEADER ROLES9.ENSURE PERSONAL DEVELOPMENT AND TRAINING PLANS ARE IN PLACE TO DEVELOP AND ENHANCE THE TEAM & BUSINESS10.REVIEWING & MONITORING WARRANTY POLICIES & PROCEDURE TO ENSURE THE WARRANTY CLAIMS MANAGEMENT11.PROJECT MANAGEMENT WITH RESPECT TO THE INTRODUCTION OF NEW MODEL REGARDING THE EVALUATION & CONFORMATION OF NEW SPECS. Show less 1. Project planning & management regarding the introduction of new product/project2. Study of technical specification of product/project3. Study the feasibility of product/project localization4. Quotation invitation/receipt & finalization of contract with the suppliers5. Identification of roles/responsibilities of each individual6. Negotiation & price finalization with the suppliers/contractor7. Monitoring the development progress as per the required standard & report to the management & principal.8. Study for the cost reduction & process improvement with the suppliers to maintain the cost & improve the quality9. Periodic visits of suppliers for the process audit & quality improvement.10. Strong follow-ups with the key stakeholders for the planning & execution of project11. Follow-up & get the approval from the principal for the execution of project12. Negotiation with Engineering Development Board for the approval of localization of Project/Product. Show less

  • Senior Manager Production

    Jan 2014 - Feb 2019

  • Senior Manager-Technical Service Functions

    Jul 2010 - Dec 2013

  • Manager-Product Development

    Jan 2006 - Jun 2010
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  Tecno Auto Glass

  Apr 2019 - Jun 2020

  General Manager-Plant Head

  1. Plan work flow, manage multiple priorities & meet daily production targets while consistently reducing downtime with ensuring production efficiency.2. Direct/lead the overall production processes to meet all established targets corresponding to the overall company objectives.3. Ensure production processes adhere to all policies & procedures and aligned with Company Objectives.4. Manage all allocated resources necessary to manufacture the vehicle including coaching, performance review, target setting & disciplinary action if necessary.5. Build/lead a dedicated team to develop, implement, sustain & improve a cohesive manufacturing strategy to enhance the production processes6. Identify, diagnose & resolve operational, manufacturing & maintenance problems within specified time.7. Monitoring product standards and implementing quality improvement activities.8. Develop and manage QA/QC, Production, Supply Chain & Maintenance metrics for performance improvements within overall Glass Project.9. Works with Plant Members to create/implement new departmental processes and improve existing ones10. Create, define and execute test procedures, performance improvements, bug fixes, and production changes with respect to Glass Manufacturing.11. Provide test strategy/plan presentations to Project, Production, QA/QC & Maintenance Managers12. Provides expertise, direction and coaching to Trainee Engineers, keep the QA/QC Manager apprised of team member performance13. Works with the Manufacturing team to oversee compliance with industrial best-practices in a Glass Manufacturing environment, to include material handling, glass cutting & bending etc.14. Actively works with Company management and employees to develop programs, rules, and procedures to be followed to reduce accidents and comply with governmental regulation.15. Conducts and documents structured accident investigations and ensures that preventive actions are taken to prevent recurrence. Show less

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  Dawood Engineering (Pvt.) Limited

  Jul 2020 - now

  1. Providing effective leadership including the following:(a) Developing and implementing objectives and business strategies;(b) Selecting key personnel and motivating members of the functional area; (c) Challenging employees to develop as leaders while serving as a role model and mentor; (d) Assisting with performance calibration/talent pool management/succession planning; (e) Individual goal setting/performance reviews; training and development; (f) Supporting workforce diversity, quality and safety and supporting supervisors/managers in the management of their employees/department which support achievement of individual/department/business objectives.2. Experience of cross functional collaboration, closed communication & leadership skill with an innovative growth mindset.3. Ability to lead by example & be willing to support, assist any functions at any given point of time regardless of seniority. 4. Experience in managing relationships both internally & externally5. Industry experience & understanding of customers & market dynamics Show less

  • Chief Operations Officer

    Nov 2023 - now

  • Senior General Manager-Plant Operations

    Jul 2020 - now