Matt Thompson

Experience

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  Royal Air Force (RAF)

  May 1991 - Apr 2015

  Over 24 years of unblemished service covering numerous roles and ranks that provided a specialist Air Logistics service to the UK armed forces, UN and NATO around the world.Planning, preparation, project management, delegation, leadership, mentoring and supervision of personnel whilst assisting with welfare issues and career development at home and abroad.In charge of a small team of specialist personnel, responsible for the daily tasking of over 250 Air Mobility Wing (AMW) personnel in support of all military Operations (Ops) and Exercises (Ex) around the globe. Ensuring that the right staff are fully prepared for their specific duties, often within an extremely tight timescale.• Planning, preparation, project management, delegation, leadership, mentoring and supervision of personnel whilst assisting with welfare issues and career development. Show less Responsible for 9 staff on a day to day basis ensuring all aspects of Air and Surface movement are dealt with in a professional and safe manner. • Accountable for all pre-deployment planning meetings, expected to discuss daily and future logistics issues. • Close liaison with flying squadron unit mobility officers during Ops or Ex planning phases. Maintain constant liaison with both service/civilian movement agencies throughout all stages of the Ops or Ex. • The supervision of loading teams during deployment and recovery stages of all aircraft/surface movements at home or abroad whilst ensuring all air and surface documentation are scrutinised fully prior to signing. • I was required to deploy to austere and dangerous locations around the world at a moment’s notice. Show less Senior Movements ControllerJuly 08 - June 09. Senior Non Commissioned officer Cargo. Responsible for a small team required to handle all Military air freight in and out of Akrotiri, Cyprus.June 09 - Aug 10. Senior Non Commissioned officer Load Plans/adjutant.I was responsible for a team of 3 personnel, specifically selected to control the day to day planning and supervision of aircraft loads in and out of RAF Akrotiri air base. • Advising senior management of potential aircraft flow issues and have the ability to adapt easily to real time changing scenarios. • The leading authority on all Sail/Fly loads out of Akrotiri into Afghanistan. • Ensuring that the daily shift supervisor was correctly briefed on all aircraft flow issues for each 24hr period and for ensuring the daily flying programme was correct and updated at all times.Aug 10 - Apr 11. Senior Non Commissioned officer duty shift. Responsible to the shift duty air movements officer and duty co-ord for a team of 20 personnel required to handle all passenger and freight aircraft, military and civilian in and out of RAF Akrotiri. Show less Sgt (Sergeant) Movements Controller/Instructor. Required to teach all aspects of RAF Movements to all members of the Movements trade. Training direction ranged from basic recruits who had just completed basic recruit training to warrant officers who had completed more than 30 years service. Subjects taught. Dangerous good by Air (IATA), Dangerous goods by road (ADR), UN Class one by air, Dangerous goods by sea (IMDG), Basic movements training, further movements training, advanced data processing, Trade management training (for newly promoted Cpls) and C-17 Supervisor course. Show less Cpl (Corporal) Movements Controller. Mar 2000 - sept 2001. Air Transport Movements Control. Responsibilities included the data input of all RAF flight information to the British military Movements computer system. The data inputed ensured the departure airfields around the world could check in passengers, produce cargo manifests and produce computerised aircraft trim sheets. In addition I was required to act as the deputy shift controller making changes to aircraft timings as necessary. shift worker.Sept 2001 - May 2003. Air Movements Tasking. Responsible for allocating loads, passenger numbers, air transport security staff and movements support personnel to all military tasks. Day worker Show less SAC (Senior arcraftsman)Sept 92 - May 95. Shift worker. Responsible for loading/unloading military C-130 aircraft, tasks also included freight prep, paperwork completion and acceptance, physical load/un loading of aircraft and all associated driving responsibilities.May 95 - Oct 98. UKMAMS (United Kingdom Mobile Air Movements Squadron). Required to deploy to any location in the world at little or no notice to assist with the movement of military cargo and passengers for all Operations and exercises. Responsibilities included building, paper working and loading/ unloading air freight and passengers from all RAF air transport aircraft and military chartered civilian transport aircraft.Oct 98 - Mar 00. Shift worker. As above the tasks were the same however I was now the team leader. Show less

  • Senior Department Manager (Operations Controller), RAF Brize Norton.

    Nov 1990 - Apr 2015

  • Senior Department Manager (Deputy Commander), RAF Brize Norton.

    Oct 2012 - Oct 2013

  • Senior Department Manager (Deputy Commander), Camp Bastion, Afghan

    May 2013 - Aug 2013

  • Department Manager (Movements Section), RAF Coningsby.

    Apr 2011 - Oct 2012

  • Senior Movements Controller

    Jul 2008 - Apr 2011

  • Movements Controller/Instructor

    Jun 2005 - Jul 2008

  • Movements Controller

    May 2003 - Jun 2005

  • Movements Controller

    Mar 2000 - May 2003

  • Movements Operator/Controller

    Sept 1992 - Mar 2000

  • Movements Operator

    May 1991 - Sept 1992
• 

  Amazon

  Apr 2015 - now

  As the Site Leader, I'm responsible for leading a team comprising Operations Managers, Shift Managers, Operations Specialists, Operations Assistants and Sortation associates, coaching and mentoring the team to ensure that performance objectives are met, building positive employee relations and bench strength for the organization. Continuously improving the efficiency of delivery processes and instilling a culture of customer obsession, safety, and best-practice sharing.Responsibilities:Managing an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basisManaging day-to-day relationships with multiple Delivery Service Providers (DSPs)Driving operational goals and metrics for your Delivery Station. Communicating the vision to your teamPresenting operational metrics regularly to the senior leadership teamProblem-solves for closing gaps between performance and goalsHiring and developing top talent. Creating and implementing a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagementWorking with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering Show less Area Manager Inbound dock and Transfer out dock operations.Inbound Cross dock (IXD) Area Manager and part of the new Amazon BHX2 building start-up project team. Responsible for both Sun-Wed & Wed-Sat shift associates that successfully transfer Amazon products between fulfilment centres as part of the UK and EU IXD process.Responsible for a team of 150 inbound dock, sortation and transfer out dock trained associates all focussing on productivity, quality and safety to ensure amazon products are transferred within the network in the most efficient manner and timescale. Show less

  • Snr Program Manager, UK&IE Customer Fulfilment (CF) Project Support Group (PSG)

    Mar 2022 - now

  • Snr Program Manager, EU Ops Management

    Mar 2022 - Oct 2024

  • Delivery Station Manager - New launch site project manager

    Apr 2021 - Mar 2022

  • Delivery Station Manager - DPE1

    Oct 2020 - Apr 2021

  • Operations Manager

    Jul 2019 - Sept 2020

  • Operations Manager

    Jun 2017 - Jul 2019

  • Area Manager

    Jul 2016 - Jun 2017

  • Area Manager

    Apr 2015 - Jul 2016