Nicola Toft

Experience

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  Starbucks

  Aug 2019 - Aug 2021

  Barista

  - Responding to customer inquiries and concerns by offering alternate solutions. - Multi Tasking efficiently and effectively by taking orders, warming food, serving coffee during peak hours.- Creating a positive work environment through encouragement and support.- Knowledge of health, safety, and hygiene in the retail environment.

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  Self Employed

  May 2021 - Aug 2023

  Content Creator

  As an independent content creator on Twitch.tv I broadcast family-friendly content through livestreams 4-5 times a week. My responsibilities include:- Producing, scheduling, and broadcasting video content to a remote website on a daily basis.- Analyzing audience retention data and viewer trends to produce targeted content, and change content to reflect audience wants and needs. - Hands on experience with video and audio capture software including OBS Studio.- Employing video editing software including DaVinci Resolve, Audacity, and more to create additional content for platforms such as Youtube and Tiktok.- Developing and implementing social media growth strategies.My Achievements include: - Growing brand of 10 followers to 5,000 followers over the course of 17 months.- Successfully launching a merchandise line that ships to continental North America. - Maintaining an average concurrent viewership of 55 in the last 30 days. Show less

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  UBC Arts Co-op

  Sept 2021 - Oct 2022

  UBC Arts Co-Op

  The UBC Arts Amplifier is a new professional development initiative for Arts graduate students and postdoctoral fellows, and is part of the UBC Co-operative Educational Program. As the Marketing and Communications Co-Op student, my responsibilities include:- Drafting and composing monthly newsletters to be sent out via listserv.- Preparing and editing documents such as interviews, emails, and articles.- Compiling and organizing subscriber data and metrics in Microsoft Excel.- Publishing web graphics, digital collateral, web content, published stories, and data analysis or reporting.- Transcribing and editing videos and other multimedia content to include on the Arts Amplifier website, in newsletters, and events landing pages. Show less

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  Niik Steel

  Aug 2023 - now

  Indigenous Engagement/Marketing and Communications Coordinator