TroyLynn Ford

Experience

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  Hallmark Cards

  Sept 2011 - Feb 2012

  Sales Associate

  Greeted customers as they walked in and out of the store.Was responsible for the transactions of the store as a cashier and balancing the cash drawer and receipts. Tasked for replenishing stock and merchandise throughout the store to ensure that the shelves were stocked at all times.

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  Main Line Health

  May 2013 - May 2014

  Patient Service Representative

  Register patients in and out of the system.Administer batch process.Knowledge Health Care Insurance Agencies. Responsible for answering phone calls. Resolves customer service related issues.

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  EF Education First

  May 2018 - Aug 2019

  Foreign Language Teacher

  Teach English to children of various agesAveraging twenty sixty minute lessons a week with 10-12 students per class Focus on oral, literacy, phonics, and grammar English skills Keep records of attendance, progress reports, and assessments Maintain communication with parents on students’ progress Develop creative and fun lesson plans, materials, and activities for each lessonAssisted with mentoring and training staff

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  Qkids

  Sept 2019 - Feb 2021

  English Second Language Teacher

  Teach English to Chinese students ages 4-12.One to four students each lesson.Lessons use games and activities to teach vocabulary, reading, and grammar skills.Complete individual student reports after each class.

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  DaDa

  Sept 2019 - Dec 2021

  English Second Language Teacher

  Teach English to international studentsOne on one lessons Specialize in reading, grammar, phonics, and oral EnglishCompletes assessments Communicate with parents on students progress

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  Pearson

  Apr 2022 - Jan 2023

  Scoring Assistant

  Evaluate and score student assessments within the United States.Experience with scoring math and ELA.Experience with reasoning and holistic based scoring.Collaborated with coworkers to maximize potential for successful scoring.

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  Tech Mahindra

  Feb 2023 - now

  Review and annotate website content, including text and images, to ensure that it follows company guidelines.Review and annotate content to determine if it violates any laws or regulations, such as those pertaining to hate speech, bullying, or harassment.Review and annotate content for plagiarism or copyright infringement, or for obscene language or pornographic images.Monitoring social media channels for illegal activity or violations of company policies.Reviewing content for libelous statements or violations of intellectual property rights such as copyright infringement or trademark infringement.Reviewing content for potential threats to public health or safety, such as instructions on how to make explosive devices or biological weapons.Reviewing content for bias or discrimination against specific groups of people based on age, race, religion, disability status, sexual orientation, or gender identity or expression.Reviewing content for legality in order to remove any illegal or inappropriate material. Show less Review the content focused on apps and games as per the parameters set by the customer.Assign the rating for the given apps in consideration of the guidelines from the customer.Understands client needs for content review and aligns to the client policy.Perform the audit tasks and highlight the new trends and areas of confusion backed up examples.Maintain KPI targets consistently for successful delivery of the project.Troubleshoot, clarify, and answer queries for successful implementation of the tasks. Show less

  • Content News Reviewer

    May 2024 - now

  • Content Moderator

    Feb 2023 - May 2024