Sidharth Dinesh

Experience

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  IoTIoT.in

  Sept 2020 - Dec 2020

  Software Engineer Intern

  • Developed an interface in C++ to switch a 6-channel relay with Rock Pi S Embedded System on Linux• Collaborated in parsing status values (ON/OFF) from JSON received via MQTT using Ethernet or Wireless• Automated, built & tested using CMake, CI/CD DevOps tool in GitLab, having open source version control• Led and managed a team of 3 with debugging & testing the live CCTV stream footage on Docker container• Detected objects and people in each video stream at rate of 45-60 fps with Shunya Ai APIs• Analyzed time series data using InfluxDB which stores the time of detection Show less

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  ASU College of Health Solutions

  Mar 2023 - Aug 2023

  Office Aide, Student Success Hub

  • Supported the Advising team to run front desk in a fast-paced & high-volume work environment• Answered phone calls to address questions, directed callers & provided excellent quality customer service • Provided general office support while maintaining a strict and professional level of confidentiality• Regularly utilized PeopleSoft, Salesforce and Google Drive systems to process information for advisors• Tracked appointments on Outlook and walk-in traffic with Excel, and reviewed next week's appointments• Created Salesforce cases for inbound recruitment calls so that they can address the questions Show less

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  Arizona State University

  Jul 2023 - Apr 2024

  Salesforce Analyst, Information Systems Development

  • Generated Salesforce Reports on institutional data for data analysis, decreasing review time by 30%• Built dashboards using Tableau, quantitative visualization tools in R to estimate recruitment each term• Employed Python and SQL to detect & remove duplicates, resulting in 20% fewer cases• Implemented data validation Tests Cases and performed Quality Assurance by verifying in SF PROD, QA• Collaborated with DEV team to validate newly developed features post-merging into SF PROD environment• Used JIRA for bug tracking using tickets & Confluence for documentation following Agile practices Show less

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  W. P. Carey School of Business – Arizona State University

  Apr 2024 - now

  Systems Analyst, Technology Strategy and Operations