Trisha Robinson

Experience

• 

  Kuehne+Nagel

  Aug 2007 - Apr 2012

  Sea freight controller

  Make booking with shipping line / co-loader (Depending on the shipment type FCL or LCL.Arranging for export customs clearance e.g., SAD 500, MIDP, EUR.1, GSP, DA 74 and Voucher of correction for any changes on the SAD500.Arrange for customs inspection or Fumigation when applicable.Arrange merchant haul instruction with nominated transporters for placement containersPass cargo dues order for FCL’s containersAdvising client on any charges (e.g., Vessel changes, dates moving forward and any short shipments.Ensure that all received customer enquiries are appropriately recorded and resolved.Sent through draft OBL / SWB to carriers 24hr prior to vessel departingTo closely monitor the arrival of the vessel whereby in most cases vessel arrive late or change in routing. Liaise with Co-loaders, Shipping Lines, Fumigator, CFS operators, Trucking companies and Brokerage department (SC) to complete the Customer Order within the requested time frame.Hands-on and accurate preparation and handling of shipping documents, like Bill of Lading, Sea waybill, FCR, D/OHandle and prepare Invoicing and Month-end closing.To attend to customer and carrier meetings as and when requiredObtain confirmation of departure from carrier and requesting for original documents.Handling discrepancies, claims, and damagesInvoicing / profit share as per the INCO term 2000Courier original documents to destination for import clearanceDispatching documents to supplier e.g., Tax invoice, copy of the bill, cargo dues, copy of the SAD500 and Customs release.Take accountability for the consignment stock process to ensure customer consumption is accurately invoicedImplement a filling system to keep record of the relevant information such as permits, customs and exciseMonitoring the order from time of sailing to delivery to Consignee Show less

• 

  Nucleus Supply Chains Group

  May 2012 - Jan 2013

  Export Supervisor

  • Building relationship with vendors• Managing daily routes/schedules of shipments and deliveries• Tracking the progress of shipments• Reviewing inventory needs and keeping adequate stock• Providing update to customers• Oversee and supervise logistics personnel• Reviewing purchase orders and shipping documents to ensure accuracy• Managing distribution and shipment budgets• Updating of KPI’s

• 

  FrontierCo

  Feb 2013 - Oct 2021

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.• Addressing and resolving key clients’ complaints.• Acting as the main point of contact between key clients and internal teams.• Supervising the account teams assigned to each key client.• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.• Communicate with logistics/warehousing and supply planning to ensure consistent updates to customers on all aspects of orders• Provide sales support for frontend team.• Providing solutions for customer problems and compile customer complaint reports.• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals. Show less • Manage supply• Source and evaluate required services / products at the best competitive prices, quality, availability, reliability and technical support• Develop and provide reports to support effective management of supplier performance.• Manage relationships with suppliers• Reduce costs without sacrificing quality• Evaluate, analyze and interpret external environment for procurement purposes• Negotiate, agree and implement contracts with suppliers from each supply origin to suit strategy objectives• Negotiate supplier agreements for strategic materials regarding quality, timing, quantity and costs• Compare prices from different suppliers and deciding which supplier to purchase from in accordance with company supplier evaluation protocol.• Liaising with the shipping department regarding order amendment and payment terms• Process documentations• Gather data which supports purchasing decisions• Track shipments• Ensure on time delivery and effective lead times• Planning and forecasting demand of all business unit• Tender processing (RFP, cost negotiation, adjudication and supplier selection)• Contract management Show less

  • Key Account Manager

    Nov 2020 - Oct 2021

  • Procurement Coordinator

    Feb 2013 - Nov 2020
• 

  Alcon Marepha Pty Ltd

  Sept 2022 - now

  Procurement Officer

  • Ensuring we are working with best strategic suppliers in the industry• Follow market trends with regards to supply and pricing• Negotiate annual pricing with key suppliers based on CPI and Cost of leaving increases• Negotiate day to day pricing• Prepare and implement supplier agreements• Management on contracts• Manage and monitor supplier performance• Update and maintain supplier data base• Attend and assist SHEQ with supplier audits• Raise PO’s and GRV stock• Manage quotation request from different divisions and ensure quotation is as per requirements and is issued within the given timeframe• Day to day liaising with suppliers• Reporting based on KPI• Exercise confidentiality and discretion on all Company related matters• Sourcing material locally and internationally Show less