Madeline Rawls

Experience

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  First Service Residential Florida, Inc.

  Jul 2018 - Aug 2019

  Pool Monitor

  ● Facilitated communication between Activity Director and 100+ guests, regulated pool rules to ensure their safety● Promoted social events to increase resident awareness and filed 500+ violation fines for the company

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  Sonny's BBQ

  Aug 2019 - Aug 2019

  Hostess

  ● Expedited the food preparation process when prepping food to increase production efficiency by 30% ● Served up to 100 customers in Take Out/Drive Thru to guarantee that orders and requests were satisfied quickly● Coordinated seating schedules as well as assisted cooks and bussers to have faster, better output and a higher quality service

• 

  Land and Sea Market

  Jun 2020 - Jan 2021

  Sales Associate

  ● Boosted daily sales by teaming with 10 members and training employees to assist customers, stock, and advertise products● Marketed products through Tik Tok and Instagram, raising awareness and expanding the customer base to young adults

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  Sherwin-Williams

  Jun 2021 - Aug 2021

  Sales and Management Intern

  ● Placed top three on a project with a teammate increasing the effectiveness of digital tools, resulting in new training and awareness programs for employees and customers that the City Manager enacted● Provided new company insights by organizing data collection on customers through 100+ in-person surveys● Maximized customer satisfaction by demonstrating product knowledge and quickly fulfilling orders

• 

  Reynolds American Inc.

  May 2022 - Aug 2022

  Trade Marketing Intern

  ● Collaborated with four teammates to survey divisions and create an enhanced and aligned state plan process● Presented a communication process involving strategic accounts to company executives, which was then implemented● Analyzed data in Excel and connected with employees to evaluate market dynamics and factors across four diverse states ● Aligned signage, pricing, promotions, and product availability to improve customer relations

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  Wake Forest University School of Business

  Jul 2023 - May 2024

  ● Designed and built a lead insights dashboard using Power Platform to track and automate the lead lifecycle stages and increase accountability and efficiency among the team● Created a four-page marketing e-book for Sunrise Technologies to differentiate themselves from competitors for new ERP and CRM implementation and increase the amount of new clients ● Developed a marketing strategy for Pro Behr Spray Paint to increase market share by increasing customer engagement through events and virtual presence ● Analyzed marketing research, industry, and competitor data to determine the target customer segment and project ROI ● Earned Best in Group for recommendation to maximize revenue growth and units sold to The Hershey Company and Lowes Foods executives● Analyzed data in Excel, conducted customer and market research, and understood industry reports to develop corporate strategy

  • Sunrise Technologies Graduate Student Consultant

    Jan 2024 - May 2024

  • Behr Paint Company Graduate Student Consultant

    Aug 2023 - Dec 2023

  • Lowes Foods Graduate Student Consultant

    Jul 2023 - Aug 2023
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  Dentsply Sirona

  Jun 2024 - now

  Corporate Accounting Analyst