Mudit K. Sharma

Experience

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  Café Coffee Day

  Oct 2004 - Dec 2004

  Team Member

  Job Profile: Customer Care, Food & Beverages Prod. & Service, Lobby Management, Merchandise sales and Cash handling. Worked Since

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  Grand Tours Pvt. Ltd

  Jan 2005 - Jul 2005

  Industrial Training

  Analysis of Travel Market Potential in Rajasthan. Covered Topics: Itinerary Planning, Basics of Ticketing.PROJECT:Title: Jet Airways C.R.S. (Computerized Reservation System)

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  Jet Airways

  Sept 2005 - Feb 2011

  Heading sales department in Udaipur & Jodhpur. Liable to bring sales from Travel Agents by supporting them in issues regarding fares or services etc;To appoint new agencies as a Jet Airways preferred agency.To sell deals to corporate companies to ensure retention;To keep the market updated about Jet Airways fares, routes, sectors & flights; To convert leads for charter flights & groups. Ground handling, airport operations, Load & Trim of Boeing 737-400/500/700/800/900 & ATR72-500.Passenger Assistance,MIS.

  • Key Accounts Executive

    Jan 2009 - Feb 2011

  • Sr. C.S.A.

    Sept 2005 - Jan 2009
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  Red FM

  Sept 2006 - Jul 2007

  Radio Jockey

  Conducted ON-AIR shows, production, content & copy writing for advertisements & other station properties.

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  Four Points by Sheraton, Jaipur

  Feb 2011 - Sept 2012

  Sales Executive

  Based at Jaipur, taking care of Hotel sales with corporate & travel agents.

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  Tamarind Global

  Oct 2012 - Feb 2014

  Sales Manager

  Sales Management in Rajasthan State. Handling channel sales, keeping clients, travel agents updated with tariff & plan revisions.

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  Etihad Airways

  Feb 2014 - Apr 2017

  Account Manager

  - Managing and dealing with TMC/Government/Corporate accounts to maintain/increase/develop business and track the profile performance to improve.- Track the issues that are facing each account/Understand their needs/wants - Daily meetings with Sales team to discuss achievements/issues/ideas- Daily sales calls to support the accounts and improve their performance/support them to achieve their targets- Track and record all meetings using company CRM system- Delivering best practices by Etihad Airways - Build relationships with guests- Product Knowledge- Increase market share of Etihad Airways- Analyze all relevant Customer data in order to: Assign resources,- Provide a strategy on which to base further activities, Develop Action plan.- Relationship building with clients by Inter alia making personal calls. Approve specific level of concessionary travel.- Activate promotional activities.- Deals with specified categories of debt collection, Allocate & - Monitor sales targets and performance set for sales staff.- Scrutinizes and signs monthly reports.- Based on market analysis provide inputs to future/adjusted- Revenue targets. Approve credit limits for agents. Submit, monitor & controls revenue & expenditure budgets.- Vets & recommends special group fares / seat allocations.- Liaises and coordinates marketing & sales action plans e.g. – Hotel Packages, FAM trips, Trade fairs, etc.- Investigate & vet new applications from travel agents.- Recruitment and selection of staff in Sales, Customer Service. Show less

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  Oman Air

  May 2017 - Sept 2019

  Sales Manager
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  The Address

  Sept 2020 - Jul 2023

  Portfolio Manager

  The World is a Sea, Let's go fishing......

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  FS Realty

  Dec 2022 - now

  Operations Manager