Dr. Alok Vaidya

Experience

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  Fortis Hospitals

  Dec 2012 - Feb 2013

  Casualty Medical Officer
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  Tata Consultancy Services

  Feb 2014 - Apr 2015

  Medical Reviewer
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  Sir H.N. Reliance Foundation Hospital & Research Centre

  May 2015 - Sept 2015

  House Medical Officer
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  Breach Candy Hospital Trust

  Mar 2016 - Oct 2016

  House Physician
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  Cognizant

  Nov 2016 - Jun 2017

  Senior Medical Reviewer
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  Tata Institute of Social Sciences

  Dec 2017 - Apr 2019

  Placement Coordinator

  Elected to the Student Placement Committee for the 2017-19 MHA Batch. Worked with a team to ensure smooth placements for the batch.

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  K E M Hospital, Seth Gordhandas Sunderdas Medical College

  Jan 2018 - Mar 2018

  Administrative Intern
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  Nanavati Super Speciality Hospital

  Apr 2018 - May 2018

  Administrative Intern

  Highlighted reasons for Delays in the Operation Theater Schedule, TPA and Self Pay Discharges through Case Studies.

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  Bethany Hospital

  Aug 2018 - Oct 2018

  Administrative Intern

  1. Analyzed the awareness of 'SMS-based OPD Appointment booking system' through patient feedback; identified gaps in the process and provided suggestions for improvement of the same. 2. Process reengineering of X-RAY Reporting and filing process. Identified causes of delay in the X-Ray reporting process and suggested ways to reduce TAT significantly. 3. Performed a Turnaround time study for SMS-based OPD Appointment booking system

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  Manipal Hospitals

  Feb 2019 - Mar 2019

  Administrative Intern

  Performed case studies and Clinical Audits - 1. Waiting time and patient satisfaction in OPD- TAT, reasons for delay, issues etc.2. Pain Scale Audit - Discrepancy in pain scores, treatment administered as per pain scale, compliance.3. Financial Estimation audit - Accuracy of financial estimates, deviation from estimate, Estimation to IPD conversions.4. Analysis of EMS patient flow- Admissions, TAT for triage, doctor visits, phone orders etc.

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  Sir H.N. Reliance Foundation Hospital & Research Centre

  Apr 2019 - Mar 2022

  Joined via Campus Placements, Worked in the departments of IP Operations, Medical Administration and TPA.-Worked on reengineering of IPD Admissions process, Identified causes of overcrowding and suggested measures to ensure smooth patient flow.- Conducted Utilisation studies of Ambulatory, Chemotherapy and Dialysis Units. -Conducted Code Orange and HAZMAT audits as per NABH and JCI standards in the hospital facility; identified gaps in preparedness and compared outcomes. - Ensured completeness and accuracy of Pre-authorization forms, Resolved medical and general queries within the time, expedited Discharges. - Compiled daily MIS reports. - Familiarized with SAP EMR- Compiled packages as per GIPSA and CGHS for tie ups with prospective PSUs for the Marketing Dept. - Revised and updated Patient and Visitors information booklet-Case study on IPD Discharges for TAT- Created Concept Notes for Short-Stay Surgery and fast corridor for geriatric patients- Observer for Mock drills - Identifying adherence with Code Policy.-Ensured smooth discharges for patients- Resolved patient queries and interaction. - Performed Medical Record Audits to check for compliance as per JCI standard. Show less

  • Manager, Medical Administration

    Jul 2020 - Mar 2022

  • Management Traine

    Apr 2019 - Jun 2020
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  Nanavati Max Super Speciality Hospital

  Mar 2022 - Jul 2023

  Assistant Medical Superintendent

  Worked as an Assistant Medical Superintendent. Responsibilities included but are not limited to: Ensuring safe and effective delivery of Medical Services across OPD, Wards, Operation Theaters, Cathlab, Emergency, and other clinical areas.Discharge PlanningDoctor Management, Consultant Engagement, New consultants Privileging and Credentialing, Junior Doctors InterviewPatient Feedback and Grievance resolutionAnalyzing and preparing Monthly Business ReviewStatutory Compliance - Transplants, Birth, Death, MTP, PCPNDTInternal AuditsLiasoning with local health authoritiesOrganizing/ convening / participating in Committee MeetingsInter-departmental coordination Show less

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  Manipal Hospitals

  Aug 2023 - now

  Manager Medical Services