Rachael Uloma Iroanusi - PHRI

Experience

• 

  Ocean Light Group

  Aug 2017 - Oct 2017

  Administrative Assistant

  Internship

• 

  Dikachife International Agency

  Jul 2018 - Mar 2019

  Personal Assistant/HR Admin
• 

  National Youth Service Corps

  Jun 2019 - Mar 2020

  Corp member
• 

  Mitsubishi Motors Nigeria

  Jun 2019 - May 2023

  • Engaging clients to understand their needs and proffer bespoke solutions. • Gathering and managing customer’s data for sales and promotion purposes. • Marketing new and existing products/services to potential customers and successfully onboarding new customers.• Providing clerical and administrative support to Human Resources Executives.• Actively engaging in recruitment and onboarding of new talents.• Actively engage in performance management for new and existing employees.• Assisting in providing data for payroll preparation.• Providing support during Annual Appraisal Exercises Show less • Assisted in the day to day operations of the HR functions and duties.• Assisted in the recruitment process by posting job adverts, organizing resumes and job applications.• Coordinated communication with candidates, schedule interviews, assist in the interview process and update the interview database.• Maintained employee records and paperwork.• Worked closely with the sales team, attend to business affairs such as clarifying pre-sales and post- sales enquiries by customers.• Handled the company’s customer database by inputting customer profile, preparing and distributing weekly/monthly reports.• Provided customers with relevant and updated product, promotion, and pricing. Show less • Worked closely with the sales team to address pre-sales and post-sales enquiries or concerns by customers. • Provided customers with relevant and updated product, promotion, and pricing. • Provided general company information to customers and visitors• Operated the telephone switchboard to answer screen or forward calls providing information taking messages or scheduling appointments• Scheduled space and equipment for special programs and prepared lists of participants.• Maintained the aesthetic beauty of the front desk• Improved overall customer experience via feedbacks and quick resolutions of customer• Oversaw the general office inventory activities including ordering, requisitions, stocking and shipment receiving Show less

  • Sales/HR Support

    Jul 2021 - May 2023

  • Customer Service Representative/HR Support

    May 2020 - Jun 2021

  • Customer Service Representative

    Jun 2019 - Apr 2020
• 

  Toyota by CFAO

  May 2023 - now

  Customer Service Representative/HR Admin