
Fiona Hollingworth
Advanced Sales Advisor

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About me
Administration/Human Resources Manager at McKays
Education

(NSCA) National Safety Council of Australia
2013 - 2014Certificate IV in Work Health and Safety
Bishop of Llandaff High School
1987 - 2000
CQUniversity
2016 - 2018Postgraduate Graduate Certificate in Marketing GPA 6.75- Marketing for Managers- Service Industry Marketing- Information Systems for Business Professionals- Managing Human Resources

Swansea University
2001 - 2005Bachelor’s Degree Business Administration
Experience

Dorothy Perkins, Arcadia Ltd
Oct 1998 - Sept 2001Advanced Sales AdvisorWorking part time around my high school studies, I initially joined Dorothy Perkins, part of the Arcadia Group as a Sales Advisor. I was responsible for providing high levels of customer service, sorting and tidying stock and working on the cash registers. As I progressed in the role I took on training and supervision of employees and during my Gap Year was responsible for the back of house stock and special orders, opening and closing of the store and was promoted to Advanced Sales Advisor.

Swansea University
Sept 2001 - Jun 2005Supervisor, Entertainments DepartmentDuring my four years at university I was lucky enough to secure a casual role in the Entertainments Department of the Student's Union. The department was responsible for organising entertainment for students including regular comedy nights, live bands, overseas trips, annual functions and balls and charitable events. I regularly assisted with the planning and running of events, supervision of the box office and escorted students on overseas trips. I thoroughly enjoyed my time at Ents and was able to develop skills in event management and planning which have helped me throughout my career. Show less

Wallace & Wallace Lawyers
Oct 2005 - Feb 2008Legal SecretaryResponsible for providing PA/Secretarial support to various Solicitors in several areas of practice including Commercial Law and Family Law. Tasks included liaising with clients and legal professionals, drafting a variety of legal documents and correspondence, diary management and other administrative tasks. My development of a firm-wide induction manual whilst in this role sparked my interest in Human Resources.

McKays Solicitors
Feb 2008 - nowAdministration/Human Resources ManagerSince joining McKays Solicitors in early 2008 I have continued to build on my Human Resources and Management skills since that time. My areas of HR responsibility include: recruitment at all levels, Award interpretation, contract drafting, management of the employee lifecycle, risk management, coaching, performance management, salary setting and project management. I work closely with supervisors and managers across the practice to ensure appropriate resourcing and management of their teams.I also have day to day responsibility for the Marketing and Physical Resources activities across the office. I am a Health and Safety Representative and Rehabilitation and Return to Work Coordinator and completed a Certificate IV in Work Health and Safety in 2014.In addition to the above I am responsible for the overall management of the Administration team in Mackay which covers the areas of: HR, Marketing, Physical Resources, WHS, IT & Finance. Show less
Licenses & Certifications

Queensland Health and Safety Representative course
National Safety Council of AustraliaAug 2012
Rehabilitation and Return to Work Coordinator
National Safety Council of AustraliaAug 2012
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