Karen Watson

Experience

• 

  PayPal

  Dec 2014 - Oct 2016

  Debit Card Chargeback Teammat

  Conduct thorough investigations on outgoing MasterCard chargebacks for the PayPal Debit MasterCard.

• 

  PayPal

  Jan 2018 - Mar 2018

  Lead Mentor - Debit Card New Hire

  Support onboarding newly hired teammates through Lead Mentoring opportunities. Provide behavior based and situational based coaching techniques to mentors helping during the mentoring process.

• 

  PayPal

  Feb 2019 - Oct 2019

  Support onboarding newly hired teammates through Lead Mentoring opportunities. Provide behavior based and situational based coaching techniques to mentors helping during the mentoring process.

  • Interim Team Leader - Debit Card

    Apr 2019 - Oct 2019

  • Lead Mentor - Debit Card New Hire

    Feb 2019 - Apr 2019
• 

  PayPal

  Jun 2020 - now

  Customer Experience Risk Management & Proactive Risk Analyst Support onboarding newly hired teammates through Lead Mentoring. Provide behavior based and situational based coaching techniques to mentors helping during the mentoring process.

  • Risk Analyst

    Apr 2024 - now

  • Customer Experience Risk Specialist

    Nov 2021 - Apr 2024

  • Team Lead

    Apr 2021 - Nov 2021

  • Internal Consultancy and Advice

    Oct 2011 - Nov 2021

  • Lead Mentor - Debit Card New Hire

    Jan 2021 - May 2021

  • Interim Team Lead - PSS

    Sept 2020 - Jan 2021

  • LEAP Internship - Learning Team

    Aug 2020 - Oct 2020

  • Interim Team Lead - Debit Card

    Jun 2020 - Aug 2020