Grethel De Ramos

Maestra Encargada

1000 followers

Guatemala

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Timeline
About me
Agile Coach PMP® | ICP-ACC| CSPO® CSM® SPS® |ITIL v4
Education
- Universidad de La Rioja
  2022 - 2024
  Master of Business Administration - MBA Business Administration and Management, General Master
  Activities and Societies:
- Universidad Mariano Gálvez
  2021 - 2023
  Security Data Master Computer and Information Systems Security/Information Assurance Master
- Universidad Mariano Gálvez
  2015 - 2021
  Engineer's degree Systems Engineering Graduate
  Ingeniera en Sistemas de Información y Ciencias de la Computación
Experience
- Colegio Suizo Americano
  Oct 2015 - Mar 2017
  Maestra Encargada
- TracFone Wireless
  Jul 2017 - Apr 2019
  Accessibility Analyst
  Capture of client, internal and third party business and functional requirements.Serve as the subject matter expert while working with Development and Quality Assurance during the testing phases of projects following the WCAG 2.0 rules.Use analytical skills to identify potential crises and devise contingency plans.Collaborate with Project Management and Service Desk to determine how software updates.Coordinate and complete processing.Provide on call support to developers.
- Allied Global BPO
  Apr 2019 - May 2020
  Gather and evaluate user requirements in collaboration with product managers and engineersIllustrate design ideas using storyboards, process flows and sitemapsDesign graphic user interface elements, like menus, tabs and widgetsBuild page navigation buttons and search fieldsDevelop UI mockups and prototypes that clearly illustrate how sites function and look likeCreate original graphic designs (e.g. images, sketches and tables)Prepare and present rough drafts to internal teams and key stakeholdersIdentify and troubleshoot UX problems (e.g. responsiveness)Conduct layout adjustments based on user feedbackAdhere to style standards on fonts, colors and imagesOther duties as assigned Show less
  - Product Owner
    Mar 2019 - May 2020
  - UI Engineer
    Apr 2019 - Jun 2019
- Allied Global Technology Services
  Feb 2020 - Mar 2022
  Project Manager
- Banco Industrial Guatemala
  Jan 2022 - Jul 2022
  Scrum Master Senior
  - Equipo Digital Desarrollo de Software for Pymes - Equipo Marketing Digital
- Walmart de México y Centroamérica
  Jul 2022 - now
  IT Project Manager
- Swisscontact
  Oct 2022 - Dec 2022
  Information Technology Trainer
  SwissContact Proyecto Innova Teach to system engenieer students technology and project management topics.
- Universidad Mariano Gálvez
  Dec 2023 - now
  Catedrática Iniversitaria
Licenses & Certifications
- ICP-ACC
  ICAgile
  Nov 2024
- Diploma en Dirección de Empresas
  Universidad de La Rioja
  Nov 2023
  View certificate
- Lean Six Sigma Yellow Belt
  Lean6Sigma Solutions
  Jan 2019
- Management 3.0 - Fundamentals Online Workshop
  Management 3.0
  Mar 2022
  View certificate
- Scrum Certified Product Owner
  Scrum Alliance
  Oct 2019
- Scaled Professional Scrum™ (SPS)
  Scrum.org
  Oct 2024
  View certificate
- Microsoft Certified: Azure Fundamentals
  Microsoft
  Sept 2023
  View certificate
- Scrum Master Certified (SMC)
  Scrum.org
  Nov 2020
- ITIL® v4 Foundation
  AXELOS Global Best Practice
  Nov 2023
- 4Disciplines of Execution
  FranklinCovey
  Feb 2020
Volunteer Experience
- Maestra de Adultos
  Issued by IGER on Dec 2017
  Associated with Grethel De Ramos
- Volunteer
  Issued by PMI Guatemala Chapter on Oct 2022
  Associated with Grethel De Ramos