
Ben Nutt
Gifted and Talented Learning Mentor

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About me
Operations Manager
Education

Mildenhall College Academy (formerly Mildenhall Upper School)
1997 - 2002GCSE, AS and A2
The Knowledge Academy
2016 - 2016PRINCE2® registered Practitioner Pass
Ulster University
2002 - 2005BA (Hons) Modern History 2:1
Experience

The Thetford Academy
Aug 2005 - Aug 2006Gifted and Talented Learning MentorPart of Rosemary Musker High School (now The Thetford Academy), Learning Mentor team. Maintained the School’s Gifted and Talented Register. Mentored Gifted and Talented students, developing specific strengths in a range of subject areas. Reported project, and student progress to Senior Management in support of Ofsted, and Aimhigher initiatives. Point of contact for external agencies.

Currys
Nov 2006 - Jul 2007Replenisher and Sales AssistantPart of Currys Sales and Warehouse team. Dealt with sales, and customer queries to match requirements. Offered after sales support. Restocked store, set up displays, merchandised, and checked stock levels, and queries. Managed warehouse during the Warehouse Team Leader’s absence.

Brenntag
Jul 2007 - Oct 2008Stock ControllerPart of Albion Chemicals Group Ltd. (now Brenntag), Stock Control. Maintained, and monitored stock levels. Handled stock acquisition either by inter-depot transfer or by external purchase order, negotiating prices, and liaising with Account Managers. Held a purchase order mandate of £15,000. Serviced local, and national customers, supplying a range of chemicals from UK, and International suppliers.

Cambridge University Press & Assessment
Oct 2008 - Aug 2016Part of Cambridge Assessment (now Cambridge University Press & Assessment), OCR (Oxford and Cambridge and RSA Examinations) – GQ Assessment Materials Production. Responsible for managing the production of a portfolio of over 300 items of assessment material. Materials were multimedia, and distributed across 12 subject areas, (for example, Religious Studies, Psychology, Mathematics, and Languages), and five qualification types, (for example GCSE, AS, and A Level). Managed the relationship with nine internal Chairs of Examiners, and over 100 external subject specialists. Managed one permanent Administrator, with responsibility for the production of assessment materials within the portfolio. Supported the Team Manager in implementing any necessary changes to the working practices of the team, and deputised for them, and the other Process Managers in their absence.Achievements:Successfully managed the production of the portfolio of assessment material in readiness for the June 2016 exam series.I was made redundant from this role following an organisation restructure (the role was no longer part of the new organisation structure). Show less Part of Cambridge Assessment (now Cambridge University Press & Assessment), OCR (Oxford and Cambridge and RSA Examinations) – GQ Entries & Set Up. Provided administrative support to the Centre Services, and Entries & Set Up operations. Dealt with GQ exam entries, and GQ related queries. Supported Examinations Officers, and other centre staff members.I moved back to this administrative role temporarily in February 2014, as a result of an organisation restructure. The roles I had been employed in (Supervisor – Special Requirements and Assistant Manager – Centre Services), were no longer part of the new organisation structure. Show less Part of Cambridge Assessment (now Cambridge University Press & Assessment), OCR (Oxford and Cambridge and RSA Examinations) – GQ Centre Services. Responsible for managing six processes, Results, Certificates, Timetables and Key Dates, Transfer Candidates, Centre Approval, and NCN and Customers. Dealt with more complex enquiries, and complaints relating to the processes. Supported Examinations Officers, other centre staff, Qualifications Managers, Senior Managers, and external stakeholders. Managed four permanent Administrators, with responsibility for the six processes. Supported the Team Manager in implementing any necessary changes to the working practices of the team, and deputised for them, and the other Assistant Manager in their absence.Achievements:Successfully managed the checking, and issue of General Qualifications results for the June 2013 examination series. Show less Part of Cambridge Assessment (now Cambridge University Press & Assessment), OCR (Oxford and Cambridge and RSA Examinations) – Special Requirements. Responsible for managing the process of modifying papers from receipt of request through modification, typesetting, printing, and final distribution. Dealt with more complex enquiries relating to modified papers. Liaised with Examinations Officers, other centre staff, Qualifications Managers, Print facility staff, and Brailing Agencies. Managed two permanent Administrators, with responsibility for modified papers, and other team duties. Supported the Team Manager in implementing any necessary changes to the working practices of the team, and deputised for them in their absence.Achievements:Successfully managed the production, and distribution of modified papers to exam centres for the June 2013 examination series. Show less
Process Manager
Apr 2015 - Aug 2016Administrator – Operations
Feb 2014 - Apr 2015Assistant Manager – Centre Services (Secondment)
Jul 2013 - Jan 2014Supervisor – Special Requirements
Apr 2013 - Jul 2013Administrative Assistant – Centre Services
Feb 2010 - Apr 2013Regulations Administrator
Dec 2009 - Feb 2010IS Administrator – Premises
Sept 2009 - Nov 2009GQ Exam Data Management Administrator
Sept 2009 - Sept 2009Buyer
Oct 2008 - Sept 2009

Cambridge University Press & Assessment
Oct 2016 - nowPart of Cambridge University Press & Assessment, English – Production Services & Data Operations – Global Production. The operational point of contact contributing to the planning, and strategy of Learning Solutions business planning. Responsible for overseeing the day to day management (planning, resourcing, budgeting, and scheduling), of a pipeline of global market digital, and print publishing projects of varying complexity, from initiation stage through to closure, ensuring value targets are set, and met. Nature of the work is often responsive, and fast-paced, with short turnarounds. Regularly monitor, maintain, and report project schedules, progress, and budgets. Play a key role in realising solutions to pipeline and project problems. Point of escalation for pipeline, and project risks and issues during the project life-cycles. Collaborate closely with Sales, Marketing, Publishing, Content, Design, Permissions, Manufacturing, Digital, Technology, Legal and Procurement, and external stakeholders (authors, development editors, co-publishers, design agencies, and software developers). Communicate, and negotiate directly with suppliers. Responsible for budgets circa £2.5 million annually. Manage one permanent Delivery Manager, and one permanent Project Manager, with responsibility for publishing projects within the pipeline, and assign work to the India Operations Centre, colleagues, and teams where necessary. Support the Team Manager, and other colleagues in implementing any necessary changes and improvements to the working practices of the team. Show less Part of Cambridge University Press & Assessment, English – Delivery Set Up and Planning – Global Production. Responsible for overseeing the day to day management (planning, resourcing, budgeting, and scheduling), of a pipeline of global market digital, and print publishing projects of varying complexity, from initiation stage through to closure, ensuring value targets were set, and met. Nature of the work was often responsive, and fast-paced, with short turnarounds. Regularly monitored, maintained, and reported project schedules, progress, and budgets. Played a key role in realising solutions to pipeline and project problems. Point of escalation for pipeline, and project risks and issues during the project life-cycles. Collaborated closely with Sales, Marketing, Publishing, Content, Design, Permissions, Manufacturing, Digital, Technology, Legal and Procurement, and external stakeholders (authors, development editors, co-publishers, design agencies, and software developers). Communicated, and negotiated directly with suppliers. Responsible for budgets circa £1 million annually. Managed one permanent Project Manager, with responsibility for publishing projects within the pipeline, and assigned work to the India Operations Centre, colleagues, and teams where necessary. Supported the Team Manager, and other colleagues in implementing any necessary changes and improvements to the working practices of the team.Achievements:Successfully managed the production of the following strategically important, high value projects:o 2018 – 2020, new series of primary and secondary digital publications (classroom presentation software), for the Turkey market.o 2018 – 2021, adapted series of pre-primary, primary, and secondary digital, and print publications for PES English in Brazil.o 2019 – 2021, adapted series of adult print publications for Xueersi (TAL Education Group) in China. Show less Part of Cambridge University Press (now Cambridge University Press & Assessment), Global Procurement – Global Operations. Responsible for the management of procurement activities, and processes on behalf of stakeholders to ensure the business achieved value for money for its third party spend (value for money being defined as the appropriate balance of quality/service with cost). Responsible for supporting the Finance, Legal and Business Affairs, and Marketing functions, to identify a portfolio of projects that required Procurement support. Project spend ranged between £50,000 to £1 million +. Engaged with direct, and indirect suppliers providing goods, and services, and undertook negotiations, selection, and contracting of business, providing commercial input into the building of business cases by stakeholders to support the decision making.Achievements:o Successfully managed the request for quotation process for the new commercial onboarding solution (a key strategic priority for the business), and negotiated with the chosen supplier to secure a deal that represented value for money.o Successfully project managed the move of storage, and distribution of marketing collateral for trade fairs, conferences, and other events to a new warehouse, and distribution facility (a key strategic priority for the business), in response to Brexit. Show less Part of Cambridge University Press (now Cambridge University Press & Assessment), English Language Teaching – Delivery Set Up and Planning – Global Production. Responsible for overseeing the day to day management (planning, resourcing, budgeting, and scheduling), of a pipeline of global market digital, and print publishing projects of varying complexity, from initiation stage through to closure, ensuring value targets were set, and met. Nature of the work was often responsive, and fast-paced, with short turnarounds. Regularly monitored, maintained, and reported project schedules, progress, and budgets. Played a key role in realising solutions to pipeline and project problems. Point of escalation for pipeline, and project risks and issues during the project life-cycles. Collaborated closely with Sales, Marketing, Publishing, Content, Design, Permissions, Manufacturing, Digital, Technology, Legal and Procurement, and external stakeholders (authors, development editors, co-publishers, design agencies, and software developers). Communicated, and negotiated directly with suppliers. Responsible for budgets circa £1 million annually. Assigned work to India Operations Centre, colleagues, and teams where necessary. Supported the Team Manager, and other colleagues in implementing any necessary changes and improvements to the working practices of the team.Achievements:Successfully managed the production of the following strategically important, high value projects:o 2018 – 2019, new series of primary print publications called We Love English, for the Indonesia market.o 2018 – 2020, new series of primary and secondary digital publications (classroom presentation software), for the Turkey market.o 2018 – 2020, adapted series of pre-primary, primary, and secondary digital, and print publications for PES English in Brazil.o 2019 – 2020, adapted series of adult print publications for Xueersi (TAL Education Group) in China. Show less Part of Cambridge University Press (now Cambridge University Press & Assessment), English Language Teaching – Product Build – Global Operations. Responsible for the day to day management (planning, resourcing, budgeting, and scheduling), of a pipeline of global market digital, and print publishing projects of varying complexity, from initiation stage through to closure, ensuring value targets were set, and met. Nature of the work was often responsive, and fast-paced, with short turnarounds. Regularly monitored, maintained, and reported project schedules, progress, and budgets. Played a key role in realising solutions to pipeline and project problems. Point of escalation for pipeline, and project risks and issues during the project life-cycles. Collaborated closely with Sales, Marketing, Publishing, Content, Design, Permissions, Manufacturing, Digital, Technology, Legal and Procurement, and external stakeholders (authors, development editors, co-publishers, design agencies, and software developers). Communicated, and negotiated directly with suppliers. Responsible for budgets circa £1 million annually. Assigned work to India Operations Centre, colleagues, and teams where necessary. Supported the Team Manager, and other colleagues in implementing any necessary changes and improvements to the working practices of the team.Achievements:Successfully managed the production of the following strategically important, high value projects:o 2018 – 2019, new series of primary print publications called We Love English, for the Indonesia market.o 2018 – 2019, new series of primary and secondary digital publications (classroom presentation software), for the Turkey market.o 2018 – 2019, adapted series of pre-primary, primary, and secondary digital, and print publications for PES English in Brazil.o 2019, adapted series of adult print publications for Xueersi (TAL Education Group) in China. Show less Part of Cambridge University Press (now Cambridge University Press & Assessment), Cambridge Learning for Schools – Education – Delivery. Responsible for the day to day management (planning, resourcing, budgeting, and scheduling), of UK market digital, and print publishing projects of varying complexity, from initiation stage through to closure, ensuring value targets were set, and met. Regularly monitored, maintained, and reported project schedules, progress, and budgets, as well as managing the content review, and endorsement process in-house, in order to meet content development, and delivery handover dates to ensure that all products were endorsed, and published in the required publishing windows. Collaborated closely with Sales, Marketing, Publishing, Content, Design, Permissions, Manufacturing, Digital, Technology, Legal and Procurement, and external stakeholders (authors, development editors, Awarding Bodies, and design agencies). Assigned work to India Operations Centre, colleagues, and teams where necessary.Achievements:Successfully managed the production of the first two A/AS Level Mathematics OCR A publications from the Cambridge A Level Maths series (the first Cambridge University Press publications for this market):o A Level Mathematics for OCR Student Book 1 (AS/Year 1)o A Level Further Mathematics for OCR A Pure Core Student Book 1 (AS/Year 1) Show less
Operations Manager - Responsive Publishing
Jan 2022 - nowOperations Manager - Global Solutions and Reactive Planning
Sept 2020 - Jan 2022Global Procurement Manager (Secondment)
Feb 2020 - Sept 2020Operations Manager - Global Solutions and Reactive Planning
Nov 2019 - Feb 2020Project Manager - Learning Soultions
Nov 2017 - Nov 2019Project Coordinator
Oct 2016 - Nov 2017
Licenses & Certifications

PRINCE2® Foundation in Project Management
BCS, The Chartered Institute for ITJun 2016
PRINCE2® Practitioner certificate in Project Management
BCS, The Chartered Institute for ITJun 2016
Volunteer Experience
Activist
Issued by Viva! on Sept 2022
Associated with Ben NuttActivist
Issued by Viva! on Jan 2023
Associated with Ben Nutt
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