Rodney K.

Experience

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  Target

  Aug 2012 - Sept 2018

  - Determine forecast of over 300 items in order to set prices based on demand and to complete daily order of perishables.- Meet daily with vendor in order to complete necessary paperwork to document shipment delivery, ensure quality assurance of product through temperature verification, and to scan shipment into system.-Lead training and development of team members in accordance to company policy and procedures by directing team members to complete tasks and serving customers with highest level of service. Show less

  • Perishables Assistant Team Leader

    Aug 2014 - Sept 2018

  • Sales Associate

    Aug 2012 - Jul 2014
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  Nike

  Jul 2018 - Nov 2018

  Nike Athlete

  - Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales.- Maintain knowledge of store departments while also being available to operate cash register for regular transactions and perform shipping and receiving duties.

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  San Jose State University

  Sept 2018 - Jan 2019

  Student Peer mentor

  - Through one on one and group meetings serve as a knowledgeable guide for new students, a thoughtful facilitator with access to people/resources, and ultimately a role model/advocate. - Provide academic support through building rapport and maintaining a peer mentor relationship with students while also informing program coordinator of students who appear to be exhibiting behaviors that are counterproductive to academic success.

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  Nordstrom

  Nov 2018 - Jun 2019

  Logistics Processor

  - Fulfill customer orders from 300+ item inventory in a timely manner following quality standards, with high fulfillment percent and sense of urgency.- Record shipment data, such as weight, charges, damages, or discrepancies for reporting, accounting, or record keeping purposes. - Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes.

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  Pathways for Change Transitional Housing

  Feb 2019 - Jan 2020

  Intake Specialist

  - Coordinate intake and individualized needs for clients using HMIS process; assist with applications, forms, and other supportive services.- Collaborate with case managers to ensure clients’ needs are met and a proper follow-up is conducted.- Conduct outreach to agencies offering support that best serves the client.

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  Enterprise

  Jun 2019 - Dec 2020

  Management Intern

  - Create, develop, plan, and execute business plan to improve one of the branch’s four core areas and present to panel after 2 months of execution. - Frequently review and audit financial statements and billing to ensure accounts are up to date.

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  HomeFirst

  Mar 2021 - now

  - Accomplished program objectives related to reducing homelessness duration and preventing recidivism- Ensured adherence to agency, licensing, contract, and program directives- Oversaw day-to-day program operations and provided guidance to a team of 3-5 employees - Assisted Case Managers and Support Specialists in managing caseloads- Assessed and appraised staff performance to maintain high standards- Directed recruitment, hiring, and training of program personnel- Maintained precise records of service activities and client case management plans- Conducted routine team meetings to enhance program functioning and support for clients- Collaborated with contract monitors and partners to ensure the seamless integration of services- Engaged in program design and development, including the upkeep of operations manuals. Show less - Collaboratively evaluate program participants upon program entry to develop an action plan that emphasizes their strengths, goals, and fosters a pathway towards sustainable housing and self-sufficiency.- Establish a comprehensive network of referrals to connect individuals with housing retention services, facilitating smooth transitions to specialized professionals in areas such as employment, transportation, childcare, social service benefits, substance use assistance, mental health support, and more.- Keep comprehensive records and documentation for each participant, monitor and report participant outcomes using the Homeless Management Information System (HMIS), and regularly provide progress reports to the supervisor on a bi-weekly basis.- Establish meaningful connections with program participants to understand their needs, goals, strengths, and obstacles to housing stability. Foster open lines of communication and take a proactive approach to problem-solving. Show less - Engage with participants 1-on-1 to address their current problems and concerns relating to their finances, family or emotional state; including addressing these problems with their case managers if appropriate.- Make timely and appropriate decisions in emergency situations, including awareness of the need for safety of all participants involved, mandated reporting, and contacting appropriate staff/agencies. - Lead weekly workshops for up to 15 participants on-site to include topics such as financial literacy, tenant rights, mediation, resume building, job search, and credit repair etc. Show less

  • Housing Stabilization Program Manager

    Sept 2023 - now

  • Case Manager

    Sept 2022 - Oct 2023

  • Resident Advocate

    Mar 2021 - Sept 2022