Michelle Valois

Experience

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  CCAA

  Aug 2010 - Jul 2022

  Coordinated the work of clerks responsible for enrollment applications, scheduling, and teacher support, demonstrating strong leadership and organizational skills. Established work schedules and procedures, resolved work-related problems, and prepared and submitted reports, demonstrating strong problem-solving and analytical skills. Trained teachers to apply the methodology established by the franchise, demonstrating a commitment to ongoing learning and professional development. Taught English as a second language to students of all ages and backgrounds, developing strong interpersonal and communication skills.

  • Supervisor

    Jan 2016 - Jul 2022

  • ESL teacher

    Aug 2010 - Dec 2015
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  Freelance

  Jan 2019 - Mar 2024

  Freelance Translator

  As an experienced translator with expertise in legal, marketing, psychology, and social science material, I am skilled in accurately and effectively conveying complex information across language barriers. I utilize CAT tools to streamline my work and maintain translation memory, ensuring consistency and efficiency across multiple projects for the same client. With a strong attention to detail and a passion for language and culture, I am committed to delivering high-quality translations that meet the unique needs of each client. Show less

• 

  Homeland Language Services

  Feb 2022 - now

  • Lead and manage the Human Resources Department, overseeing all processes, tasks, and administration.· Ensure the department's adherence to company policies and collaborate with other departments to achieve organizational goals.· Identify and address process gaps, supporting employee development through performance reviews, training plans, and career advancement opportunities.· Manage the recruitment and selection process, ensuring effective job postings, screening, interviewing, and onboarding of new hires.• Develop and implement HR strategies, systems, and procedures to support the organization's growth and success.· Foster a positive work environment by promoting company culture, values, and mission, and overseeing a performance appraisal system that drives high performance.· Compile and organize candidates’ and agents’ data in various databases. Show less • Headhunt and handle the onboarding of new hires.· Compiled and organize candidates’ and agents’ data in various databases.· Worked in coordination with the different company departments to achieve department goals.· Performed daily administrative and HR duties. Responding to inquiries, emails, and routine requests on behalf of the HR & Recruitment Supervisor during their absence or unavailability.· Provided proactive insights and recommendations for rethinking and improving the hiring process.· Oversaw project meant to provide learning opportunities and tools for staff members to invest in their Continued Professional Development (CPD) Show less As an over-the-phone interpreter, I work with a wide range of clients, including legal professionals, medical personnel, and public schools. I am a skilled interpreter with a proven track record of accurately and efficiently interpreting calls in a variety of settings. I am able to quickly understand complex terminology and communicate it effectively to ensure that all parties involved understand each other. I am committed to providing high-quality interpretation services while maintaining a professional and respectful demeanor at all times. I understand the importance of confidentiality and impartiality in my role and take great care to uphold these values. Show less

  • Human Resources Manager

    May 2024 - now

  • HR and Recruitment Supervisor

    Mar 2024 - May 2024

  • Human Resources Specialist

    Oct 2023 - Mar 2024

  • Talent Acquisition Specialist

    Jun 2023 - Oct 2023

  • Over the Phone Interpreter (OPI)

    Feb 2022 - Jun 2023