Narendra Patil

Experience

• 

  Reliance Retail

  Jun 2017 - now

  Apple service Engineer Mac and iOS

  Apple Certified Macintosh Technician(ACMT) Apple Certified iOS Technician (ACIT) Proficiency in all Apple products l.e. MacBook's, iMac, iPhone, iPod, iPad, Apple Watch and Beats products also Full Command on GSX (Global Service Exchange) in Apple Creation of Mail-In, Carry-In Repair, Closing Repair, Stocking Order Convert to stock, GPR, DOA and Chatting with SPS & TCS/ACS for any related queries Assembling, De assembling, Diagnosing and Take a Part all kind of Mac & iPhones. Repair as per guidelines with all ESD precautions Proficient in repair of all Mac systems Like- MacBook, MacBook Pro, MacBook Air, Mac Pro, Mac mini, iMac, MacBook Pro (Retina) etc Troubleshooting the Mac products, iPhone's & other gadgets. Identifying the Visual Mechanical Inspection, physical damages with help of Apple VMI Guidelines Good knowledge of all diagnostics test Like- Apple Diagnostic, AST, AST2, ASD, MRI, BSD, etc Aware about the ACSE Metrics, PPR, DIAG, REPTAT, CCLR, NTF, SUR & C-SAT Ability to identify and resolve all errors found within a Macintosh system and application. Excellent knowledge of applications, hardware and other equipment's Installation and Troubleshooting the Mac OS X 10.5 (Leopard), 10.6 (Snow Leopard), 10.7 (Lion), 10.8 (Mountain Lion) 10.9 (Mavericks) 10.10 (Yosemite) 10.11 (EL Capitan) 10.12 (Sierra) 10.13 (High Sierra) up to 11.0 Big Sur and iOS Configuration Time Capsule and Airport express Show less