
Ali Mahmoud
Assistant Operations Manager

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About me
Country Manager - Board Member at GE-ENVIRO
Education

Business school american university in cairo
2005 - 2008Administrative office management Business Administration and Management, General excellent
Dante Alighieri Institute - Rome Italy
2000 - 2002Bachelor's degree Italian Language and Literature
Ein Shams University
1997 - 2001Bachelor of Arts (BA) Italian Language and Literature V.Good
Experience

Ama Arab Environment Co.
Sept 2003 - Oct 2007Assistant Operations Manager• Computer System Archive & filing Program (managing systems data, pc data)• Handling the communications and relations with the government representatives’ counterpart to enforce the strategy of the company and to promote our productivity to enlarge our targets.• Taking part in managing the customer service and awareness centre to give the feedback for the operations of services and to realize how far the service succeeded in satisfying the requirements of our clients to keep our credibility. • Control the daily work executed on the ground, providing reports to the Sr. Operation Manager.• Undertaking the daily control of the fleet and the movement of the truck and Handling a main link with all head sectors to resolve any difficulties could hinder the truck movement or its routs • Controlling the store and the ongoing tools distributions according to consumption rates, and ensuring the inventory process goes in right track.• Undertaking the organization of certain events for the VIP & visitors of the Co.• Representing the Sr. Operation Manager in certain meetings and handling the organization of meetings and special events, and feedback him.• Data base designing by access program • Preparing the important correspondence to the competent governmental counterpart for the Sr. Operation Manager and preparing reports of tasks implemented • 25\11\2004-10\12\2004 representing the company as a main speaker in An environmental conference held at Rome accompanying a V.I.P • June2005-August2005 participating in a course for combating lead pollution with USAID in Egypt as an interpreter Show less

AMA ARAB
Nov 2007 - Aug 2009Customer Service & Monitoring penalties Department Manager Applying rehabilitation for all dept. members and set up a policy for the customer service in order to reach to the company’s goal which is customer satisfaction. Set up a new computerized program for customer complains aligned with the typology of digitalized maps in order to establish a wide range data base. Set up a closed system in accordance with head sectors that all complains being resolved in time frame in order to maintain the credibility towards our clients. A main principle that it’s necessary to check on each complains after being resolved, because out of our priority is that the role of Customer service center does not only finish with the removal of the problem, but also start with check on it. Handling a monitoring for all the legal documents of penalties imposed on the company from the counter with the dept. lawyers and making a claim for all the uncertified and illegitimate penalties to the competent authority under the supervision of CEO. Submitting a monthly report to the top management for the all amount of complains received and penalties during the month with statistics and charts, including the negative points and positive points and the highlighted recommendations in order to avoid the problem frequency. Show less

Sphinx services
Sept 2009 - Jul 2011Project Operation Manager• Representing the interest of AMA INTERNATIONAL/ Gesenu Group before the municipality in the Kingdom of Bahrain.• Operate as an independent professional expert and consultant but having full responsibility of the technical management in the operation in the frame of the overall strategy advised by the Senior Project Manager, searching and following the advice of AMAI/Gesenu Technical Manager, with the aim of transferring its knowhow and experience to the client and therefore achieve the final target of improving the efficiency of Sphinx service and establishing International procedures . • Providing daily reports to the senior project Manager describing the overall status of the service in his area as well details about his daily activity on the ground, including the analysis of the GPS maps and routes on the web site. He shall also be prepared to receive the remarks of the Municipality Technical Director and ready to undertake the appropriate steps to satisfy his requirements in order to avoid the application of any penalty.• Organizing the duties of the supervisors and other Sphinx employees subject to his responsibility as per the organization chart.• Coordinating and cooperating with Sphinx General Manager and other Managers with the aim of providing a good service to the municipality. Avoiding clashes with the Sphinx managers and other employees, always reporting to Senior project Manager any misbehavior or serious attempt by any of them to damage the overall interest of AMAI/GESENU and also Sphinx. • Preparing the monthly report to be attached to the monthly invoice according to the main contract and cooperating with the nominated DG representative/s in order to satisfy the requirements of the DG of the Municipality. Show less

I.E.S_ GESENU Group
Nov 2011 - Jul 2015Executive Manager & Deputy Managing Director• Handling all the governmental relations with the counterparts representatives like (Vice governor, President of cleaning and beautification authority, competent responsible of cleaning services in governorate and cleaning authority).• Following up all the Managing Director’s agenda, monitoring the way of execution and give the feedback on the activities implemented.• Preparing all the reports related to the operations’ status.• Establish a quality control system to evaluate the outcome of undertook operations, to feedback the Managing Director.• Representing the Managing Director in all meetings with the counterpart competent in case of absence and reporting all the minutes of discussions.• Involved in monitoring the budget and cash flow process in accordance with the CFO and account manager.• Following up the payments’ process for the suppliers and providers.• Preparing analytical reports to the Managing Director on the progress of activities, identifying the positive and negative points and recommending constructive solutions.• Preparing the projection cash flow and estimated budgeting together with the CFO of the company.• Handling all the official and basic correspondences from company to contractual counterparts and institutional bodies. Show less

LAVAJET
Sept 2015 - May 2020Business Development Manager MENAKey responsibilities 1: Maintain existing Client database and find new leads. Set a strategy plan and efficient approach to penetrate the local market in every region haunting down most suitable business potentials and project for group business appetite. Monitor current and plan future growth using market trends. Maintain strong relationship with Clients. Work closely with Tendering Department. Continuously Monitor competitors and market price. Coordinate with governmental and regulatory authorities to obtain necessary entitlements and approvals. Providing extended support to enhance the business towards projects awarding. Design and manage marketing/communication campaigns, participation in Industry forums/expos/ seminars. Excellent understanding of rules and regulations across EGYPT AND MENA REGION construction government sectors. Coordinate meetings, calls and communications between management and clients throughout the business implementation and execution stage Following-up business conferences and having direct links with local business community to measure market progress and obtaining feedback for further assessment. Following-up from time to time on regular basis the financial and economic regulations and reforms understanding its impact on the local market and business potentials which may affect directly or indirectly on the relevant ongoing and future projects. Managing daily reports to the top management on action plans, ongoing tenders & which are best opportunities for the benefit of the group.Key responsibilities 2: Tendering Organizing the site visits to generate inquiries. Consistently search for new projects/tenders. Check the tenders on the newspaper, in Governmental entities web sites. Setting up a wide range of communications with local vendors and having constantly updated parameters on prices and products related to the core of field. Show less

GE-ENVIRO
Jun 2020 - nowCountry Manager - Board MemberWe 're Gulf Energy Environment Company a leading company specialized in Design, implement and operate SWM solutions based on updated technologies, our solid extensive experience & know-how for 20 years have led us to get into different tough projects of SWM. we are specialized in design, implement & operate medical waste collection & treatment, design, implement and operate MW treatment plants, RDF treatment plants, besides design, undertake smart waste collection for different types of waste. we are operating in KSA, UAE & EGYPT. Moreover, we have developed our experience in Construction & Demolition waste treatment over the past 10 years jointly with our international partners and stakeholders as currently we became one of the leading companies working in field of C&D waste treatment and collection services in KSA & UAE, meanwhile we are tackling the sector in EGYPT throughout our updated technology and irrelevant expertise. Show less

EcoMisr - SWM Smart Solutions
Jul 2020 - nowVice President - CO Founder
Licenses & Certifications

Internal Auditor ISO 140001
TUV'Jan 2011
Administrative Office Management
American University in CairoMar 2008
Languages
- enEnglish
- itItalian
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