Matthew Menoyo

Matthew Menoyo

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location of Matthew MenoyoChicago, Illinois, United States

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  • Timeline

  • About me

    Senior Salesforce Administrator // CRM Engineer // I Bring Innovation To Life

  • Education

    • Illinois State University

      2007 - 2010
      B.S. Marketing, Concentration in Finance, Professional Sales

      Activities and Societies: Multicultural Mentorship Project, Sports Marketing Student Association • Student of Professional Sales Institute (included in "Top University Sales Education Programs 2010" by the University Sales Education Foundation)

    • Harper College

      2006 - 2007

      Activities and Societies: Excel Leadership Program, Track and Field athlete

  • Experience

    • Enterprise Rent-A-Car

      Dec 2010 - Oct 2015

      • Lead a team and manage all operations for branch • Develop and maintain relationships with local and national accounts ensuring long-lasting partnerships • B2B sales to body shops, dealerships, insurance agents and corporate accounts in territory in an effort to develop new client accounts/secure business from national competitors• Consistently meet/exceed growth targets which consist of fleet growth percentage, net revenue, income per car and customer service survey scores• Contribute consistently to the close of significant insurance replacement accounts over national competitors• Monitor branch P&L to consistently drive net revenue growth• Consistently recognized for customer service satisfaction; currently #1 for growth in territory • Create/maintain a strong sales culture to identify and maximize upselling opportunities• Promote other business verticals/cross selling opportunities such as Enterprise Car Sales • Responsible for accounts receivables, invoice auditing, collecting on past due balances and working closely with client finance departments to ensure timely payment• Conduct interviews for new hires and provide performance reviews for current employees Show less • Selected by executive management for an exclusive four month sales development rotation at O’Hare airport branch • Educated customers on car features/performance capabilities and vehicle protection options• Developed phone sales techniques, understanding customer needs and providing appropriate recommendations • Communicated consistently and effectively with business, retail and insurance customers• Independently resolved customer objections effectively leading to consistently high customer satisfaction ratings Show less

      • Branch Manager

        Apr 2014 - Oct 2015
      • Assistant Manager

        Feb 2013 - Apr 2014
      • Management Assistant

        Sept 2012 - Feb 2013
      • Management Trainee

        Dec 2010 - Sept 2012
    • AVANT Communications

      Oct 2015 - Dec 2021
      Salesforce Lead Administrator, SA | Cloud Sales Engineer

      As the nation’s premier distributor of next-generation technologies, AVANT has the resources and relationships needed to successfully navigate the ever-changing world of communications and IT infrastructure. From complex cloud design to global wide-area network deployments, we empower our partners and clients with access to the global marketplace of Cloud, Colocation, and Telecom service providers.We specialize in technology and infrastructure consulting, solution selection, and service implementation. Our goal is to set the industry standard for knowledge and navigation of the global technology marketplace.Service Consulting Specialties:• Cloud Compute• Hosted Infrastructure and Applications • Managed Servers and Applications• Colocation/Data Center Search and Brokerage• Managed Hosting• Hosted Exchange• VDI and Desktop as a Service• SD-WAN• Security• Telecom Pricing and Procurement• Ethernet, Private Line and WAN Design (Layer 2 and 3) • UCaaS & CCaaS• Professional IT consulting services Show less

    • Latch

      Dec 2021 - Aug 2022
      Senior Salesforce Administrator, Enterprise Applications

      Support and enhance the functionality of business applications infrastructure by utilizing Salesforce to scale; cross-functionally work closely with stakeholders to ensure smooth and efficient implementation and integration between technical and functional system requirements.

    • Trustwave

      Sept 2022 - now
      Senior Salesforce Administrator

      I drive strategic initiatives across global revenue and partner channels, developing scalable solutions for deal registration, automating workflows, and enhancing CRM data quality to support high-impact decision-making. By working closely with cross-functional teams, I design integrated solutions that align with business goals, improve partner engagement, and ensure regulatory compliance. To support seamless adoption, I also release on-demand training resources with feature rollouts, enabling efficient knowledge transfer and accelerating user readiness across our global organization. Show less

  • Licenses & Certifications

    • Certified Telecom Professional (CTP)

      Technology Channel Association
    • Masergy Security Sales Certification

      Masergy
    • Equinix Certified Sales Professional

      Equinix
    • Veeam Technical Sales Professional (VMTSP)

      Veeam Software
    • Salesforce Certified Administrator

      Salesforce
      Jan 2018
      View certificate certificate