Kiarra Santos

Experience

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  Honda Cars Makati, Inc.

  Nov 2018 - Mar 2019

  Internship Trainee

  -Provides assistance specifically in the finance department-Monitors and files various documents such as financial reports and payables-Posts good's receipts and client's insurance payment on SAP Business One-Issuance of petty cash vouchers and cash advances

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  [24]7.ai

  May 2019 - May 2023

  Customer Relationship Marketing Associate

  - Provides assistance into customer’s needs and wants with their orders placed through online.- Provides quality experience to customers and retail store dealers.- Processes various applications for every product being purchased through the retail stores.- Coordinates with retail store dealers in providing the services or products needed by the customer.- Obtains customer’s identity and products‘ information from retail store dealers that are necessary to provision an order. - Prepares and completing sales contracts for orders.- Answers queries from customers and retail store dealers regarding company’s product information. Show less

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  TDCX

  Jul 2023 - Oct 2023

  Customer Experience Specialist

  - Check all messages and respond to Users in a timely manner.- Maintain a detailed database with entries showing all communications that require trackable notes.- Provides support to improve the experience of Guests and Hosts.- Receives incoming calls and make outbound calls to customers in time-sensitive situations- Provides best possible solutions to the Users

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  TPG Telecom

  Oct 2023 - now

  Sales Representative