Andrew Cole

Experience

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  British Army

  Jan 1983 - Jan 1987

  Captain
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  Mercuri Urval

  Jan 1987 - Jan 1991

  Associate Consultant

  Advising on succession planning and organisational design

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  Chapter One Ketchum

  Jan 1991 - Jan 1992

  Campaign Director

  Capital fund-raising for charitable sector.

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  Bucknall Austin

  Jan 1992 - Jan 1997

  Project Manager
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  HP

  Sept 1997 - Sept 2015

  Responsible for overall performance operational and financial of a major global account. Expanded HPE's services portfolio by over $8m per year Initially Program Director for Workplace Transformation and then Client Director Managing one of HP IT outsource accounts As Program Director I bought the transformation program back on track and was then as Client Director responsible for overall performance - building relationship with key customer stakeholders, overall service delivery performance, financial performance and growth. Managing Transformation Programmes for IT Outsourcing Customers.Leading recovery of troubled accounts. Transformation Project Manager fro HP Services - Pre-sales through to execution.Initially joined Digital (DEC), aquired by Compaq then aquired by HP.

  • Account Executive

    Jan 2014 - Sept 2015

  • Program Director / Client Director

    Jan 2011 - Jan 2014

  • Program Director

    Jan 2006 - Dec 2010

  • Project Manager

    Sept 1997 - Dec 2005
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  Hewlett Packard Enterprise

  Sept 2015 - Apr 2016

  Program Director

  Defined the scope planned and implemented an improvement program for the HPE Rolls-Royce Account. Focused on project lifecycle improvements from initial proposal, delivery and transition into service. Overall the programme delivered over £1m annual savings, enhanced quality and improved customer satisfaction.

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  Atos

  Jun 2016 - Jul 2019

  Program Director

  Responsible for the defining, negotiating, and delivering customer transition programs. Establishing relationships with key business and IT stakeholders in order to understand objectives and then proposing and executing technology solutions to realise benefits. Building, leading, and managing programme teams and performance management of Programme and Project Managers including chairing the performance appraisal appeals process. Supported the development of Programme and Project Management methodologies, tools and standard collateral.April 2019 – July 2019Responsible for the Transition and Transformation solution, proposal content, costing, planning, negotiating, due diligence and setting up the Transition programme.Jan 2109 - April 2019Led Program Recovery for Defra Digital Transformation to ITaaS delivery model. Program Budget £8.5m. Brought program back into control and handed back to program team.Sept 2018 – Dec 2018Bid Director for major public sector opportunityJan 2018 – Sept 2018Transition of services from Atos to a new supplier, transfer of approx. 325 resources in 13 countries (Europe, Africa and Asia). Overall contract value of £180m over 5 years. Oct 2017 – Dec 2017Developed the transition plan, budget and contract negotiation for a new IT services outsourcing opportunity. Lead Transition set up following contract signature (TCV €58m)April 2017 –Oct 2017"Get-well” programme for key outsource account. Working across multiple sectors to improve: delivery quality, customer satisfaction and Atos financial performance.June 2016 – March 2017Successfully delivered transition for large global customer; including, migration of Service Desk and Workplace services from multiple suppliers to Atos across 6 countries (Italy, Spain, Brazil, Chile, Colombia and Peru), for over 60,000 end users using an “as a service” delivery and commercial model. Services transferred on time and within budget. Overall program budget €6.2m Show less

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  LOGICOLE Limited

  Dec 2019 - now

  Director
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  NTT Limited

  Dec 2019 - now

  Programme Manager

  Interim Programme Director at NTT. Working on a number of opportunities to help customers and the sales teams to refine the requirements, leading the solution team to act as an independent integrator to evaluate and make recommendations on the most suitable technology solution. Developing WBS, budget, programme plan, governance, RAID log, stakeholder approval, contract negotiation and programme start-up.