Fawad Ahmed

Experience

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  Mobiserve Holding

  Jun 2008 - May 2012

  Sr. Engineer O&M

  O&M of NEC V3/V4, NEO and Huawei RTN Microwave Links(Installation, Configuration, Testing and troubleshooting)Multivendor O&M experience of Huawei & motorola BSS (VSWR, path balancing & Callibration issues)Hands on I-Manager M2000 and Solaris Sun Fire X Manager.Hands on PNMS for remote maintenance of NEC microwave LinksHands on Power cabinets installation & troubleshooting (Eltek,Delta Emerson)Strong Analyitical, troubleshooting & team management skills

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  Telenor

  Jun 2012 - Jun 2018

  FIield Operations Specialist

  -Field operation/RAN activites related to O&M, TI & QoS.-Handling Customer Complaints related to network issues,LAPD's & blocked TRX-2nd level support to field resource for network improvement & optimization activities.-To ensure 99.9% availability for Platinum & High revenue sites.-To ensure Corrective/Preventive maintenance, BSS & TXN FLM/SLM, Power/ G-Set issues rectification, site acquisition(SA) & customer complaints/Quality issues through managed services teams to meet desired network KPI's & availability targets.-Preparing & analysing network performance reports to diagnose the loop holes effecting the KPI's/availability and implement corrective actions.-Round the clock coordination with Other mobile operators on sharing sites for timely closure of issues hampering the KPI's.-To ensure the timely delivery of expansion, Roll out projects in close coordination with vendors and their ATP.-To ensure proper functionality of saving solutions/gadgets(GEM,IPS,RMS & RTU) which are directly impacting the OPEX.-Rollout activities in coordination with VEGA swap teams to ensure smooth activities during swap.Expertise:Hands on Network performance monitoring tools i.e. 1-NetAct 2-NetNumen3-NSN reporting Suite & Flexi/Ultra Hub Manger4- PNMS/PNMS-J for remote maintenance of NEC mincrowave links(V3/V4, NEO & I-Paso Family(i200-i1000)5-NSN(Ultra,Flexi & Metro) BTS.6-ZTE-SDR/Node-B7-DC power Cabinets Show less

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  Nokia

  Jul 2018 - now

  Performance Analyst
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  Telenor

  Sept 2021 - now

  Assistant Manager Field Operations

  -Supplier Governance.-Fault Management.-SLA Compliance.-Network Complaints Management-B2B Solutions/Network Optimization