Ella Odjoji

Experience

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  York University

  Apr 2016 - Apr 2018

  Collaborated with teammates to successfully raise $2,215 for CAMH in one month and over$2,000 for SickKids.Facilitated the seamless social, academic, and personal transition of forty-four first-yearstudents to residence and university life.Provided counseling and advice to students on personal and academic matters, offeringappropriate university resources.Partnered with York International to assist international students in acclimating to life inCanada.Organized motivational monthly events, both active and passive, for over 200 residents.Reconciled and filed credit card receipts with credit card statements on a monthly basis foraccurate residence records.Extended a warm welcome to residents and guests at the front desk, demonstrating apositive and attentive demeanor. Show less

  • Residence Don

    Apr 2017 - Apr 2018

  • Residence Night Porter

    Apr 2016 - Apr 2017
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  Lee Sela, Barrister & Solicitor

  Mar 2018 - Aug 2019

  Student Legal Assistant

  Delivered confidential administrative support to Counsel, ensuring the utmost clientconfidentiality.Processed and transcribed confidential legal documents, including affidavits, pleadings,court documents, and related forms, essential for tribunals and court proceedings.Assisted Counsel in preparing for court cases and trials, actively participating in client andCo-counsel meetings.Reviewed and provided clarification on required court documentation, maintaining accuracyand compliance.Established and maintained confidential files related to legal matters, employing an efficientand organized file and record management system for both electronic and paperdocumentation.Gathered information from diverse sources, such as audio, video, and written disclosure,with meticulous follow-ups via telephone and email.Transcribed audio and video records for counsel upon request, ensuring accuracy andattention to detail.Executed various administrative tasks, including filing, photocopying, scanning, andcoordinating document binding.Prepared correspondence, reports, and documents, adhering to professional standards.Developed and maintained databases for ongoing litigation and advice files, fostering anorganized and accessible information system.Reported completion of matters to Counsel, ensuring seamless communication on casestatus.Implemented a systematic and efficient process for sorting, formatting, and filing courtdocuments for Counsel Show less

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  Campus Living Centres

  Aug 2018 - Aug 2019

  Community Development Advisor

  Applied marketing and operational expertise to strategically manage and expand "TheQuad at York" social media accounts, achieving a remarkable growth rate of 90%.Successfully addressed community conflicts and ensured strict adherence to propertypolicies among residents.Documented payment invoices, processed leasing agreements, and managed contractualagreements for tenants.Utilized the Yardi system to confidentially create, update, and manage more than 812tenant files.Collaborated effectively with Managers to achieve a 60% renewal rate for 2019/2020leasing year through strategic events, social media advertising, and campaigns.Leveraged relationship and people management skills to secure business sponsorships forvarious events, working closely with top management.Acted as a liaison between residents and The Quad property management staff, ensuringseamless communication and issue resolution.Managed a strict budget to enhance residence living by organizing monthly events for over812 residents within and off-campus.Demonstrated the ability to handle sensitive matters with high levels of diplomacy,sensitivity, and confidentiality.Organized and facilitated the Seneca@York Open House with the Housing Administrator. Show less

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  Physical Therapy One

  Nov 2019 - Jun 2020

  Clinic Manager

  Orchestrated the administration of the clinic, overseeing all staff members and ensuringoperational efficiency.Collaborated seamlessly with nurses and doctors at walk-in clinic facilities, prioritizingpatient satisfaction.Cultivated robust business relationships, significantly contributing to the clinic's monthlyrevenue.Spearheaded efforts to manage accounts receivables (AR) and successfully recovered90% of outstanding debts spanning three years.Coordinated patient care, maintaining regular scheduling for treatments and ensuring astreamlined healthcare process.Facilitated timely responses to inquiries from lawyers, paralegals, insurance adjusters, andpatients, demonstrating effective communication skills.Ensured the security and confidentiality of patient files through the proficient use of securedata management software.Utilized MS Excel and manual database organization to ensure the accurate flow of patientclaims and information among clinic staff. Show less

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  College of Registered Psychotherapists of Ontario

  Aug 2020 - Sept 2023

  Registration Assistant

  Diligently reviewed registration applications, applying sound judgment and critical thinkingskills.Addressed application-related matters through thorough follow-up procedures.Offered technical support to potential members navigating the online application process.Skillfully utilized supporting documents to review and update registrants' clinical experiencehours in adherence to CRPO registration policies.Served as support and backup to the exam manager, maintained records, and confidentialdocuments, and recorded exam attempts.Captured meeting minutes during exam panel meetings.Efficiently managed email distribution and assignments to appropriate staff and collegedepartments.Guided registrants through the transition from Terida to Tenthia data management systemsduring the system switch.Assisted the Registration Manager during peak seasons with registration renewals.Handled the processing of transcripts from applicants and registrants, both domestic andinternational.Responsively addressed email and telephone inquiries from prospective members andstakeholders with knowledge and timeliness.Ensured applications' accuracy and completeness while processing them in alignment withregistration guidelines and procedures.Collaborated with project teams and management, providing valuable feedback onregistration information management methods.Demonstrated proficiency in web-based data management software.Undertook additional tasks and projects as assigned.Displayed a strong customer service orientation and meticulous attention to detail.Upheld the confidentiality and privacy obligations of the college. Show less