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Chido Hakata

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Harare, Harare, Zimbabwe

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Timeline
About me
Travel Manager at Flyezia Travel & Tours
Education
- Chartered institute of customer relationship management
  2015 - 2017
  Customer Relationship
  An Approach to managing a company's interaction with current and potential future customers that tries to analyse data about customers history with a company to improving business relationships with customers.
- IATA Training
  -
Experience
- Skylark travel and tours
  Sept 2013 - May 2017
  Plan and sell transportations, accommodations, insurance and other travel servicesCooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodationsProvide relevant information, brochures and publications (guides, maps, regulations, events etc) to travellersBook transportation, make hotel reservations and collect payment/feesUse promotional techniques and prepare promotional materials to sell itinerary tour packagesDeal with occurring travel problems, complaints or refundsAttend travel seminars to remain updated with tourism trendsEnter data into our software and maintain client filesNetwork with tour operatorsMaintain statistical and financial recordsMeet profit and sales targets Show less
  - Travel Consultant
    Sept 2013 - May 2017
  - Travel Consultant
    Sept 2013 - May 2017
- Flyezia Travel & Tours
  May 2017 - now
  Travel Manager
Licenses & Certifications
- The Fundamentals of Digital Marketing
  The Open University
  Jun 2021
  View certificate