Clare Kiteley

Experience

• 

  Jaguar Land Rover

  Apr 2001 - Sept 2002

  Data Analyst - CRC

  Data analytics and metrics upon Customer Relationship Centre & Business Development Processes

• 

  Percepta

  Sept 2002 - Aug 2003

  Jaguar Account Manager

  Responsible for managing the 'Jaguar Account' for Percepta, managing telesales teams supporting CRM and operations for marketing campaigns and marketing operations.

• 

  Brook Farm Country Hospitality

  Aug 2003 - Dec 2007

  Business Owner

  Set-up, developed and successfully managed a hospitality & event management business.Solely responsible for the marketing, sales, account management and event running for events over 4 years.

• 

  Serendipity2 Ltd

  Jan 2007 - Aug 2021

  Responsible for operations across the business, maintaining growth and building brand awareness and exposure.Strategic point of contact for senior clients, responsible for developing strong relationships.New business development, providing strategy and support of sales team to deliver revenue growthStrategic planning, including business plans and revenue generation.Managing market research projectsDirect report responsibilities Responsible for operations across the business (2 x divisions)Marketing communications and campaignsNew business developmentManaging direct reports Managed the S2creativedge division of the business.Responsible for client relations and managing workload across the businessHead of Department - Overseeing Studio & Account ManagementManaging 5 direct reports New business development Client account managementResponsible for developing accounts and sourcing new business opportunities.

  • Group Client Service Director

    Oct 2014 - Aug 2021

  • Operations Director

    Aug 2012 - Oct 2014

  • Client Services Director/Head of Integrated

    Jan 2009 - Aug 2012

  • Account Director

    Jan 2007 - Jan 2009
• 

  Kantar

  Aug 2021 - now

  • Senior Client Lead

    Dec 2023 - now

  • Client Director

    Aug 2021 - Dec 2023