Daniel Usaji

Experience

• 

  Two Rivers Mall Ruaka

  Jun 2018 - Jan 2019

  Security/Customer Service Supervisor

  Tribus TSG

• 

  Tribus - TSG

  Feb 2019 - now

  SECURITY- Ensure rapid response to minimize risk, damages and incidences by improving security protocols.- Review historical incident data, monitor local crime trends, assess vulnerabilities in access points, and update security protocols accordingly with comprehensive advisories.- Pursue and ensure that security compliance is achieved in order to maintain good rating on safety and legal standards.- Ensure a high level of preparedness for security personnel and all staff.- Oversee security equipment functionality (gates, fences, CCTV, badges, biometric systems) by keeping them operational and reduce downtime.- Visitor and access control compliance by ensuring tight control of building access to prevent unauthorized entry.- Ensuring successful emergency drills that consider timely responses, with real-world preparedness.Housekeeping:- Cleanliness inspection focused on achieving impeccable hygiene standards.- Track feedbacks or reviews or internal surveys related to housekeeping service.- Cost control on housekeeping supplies by monitoring the budget, usage and supply of cleaning supplies and materials, ensuring cost-effective usage.- Housekeeping staff productivity inspections aimed at improving efficiency while maintaining quality standards.- Staff retention and turnover rate by improving job satisfaction and offering growth opportunities.- Measure the average time it takes for housekeeping to respond to cleaning requests.- Track how quickly maintenance or repairs are reported and addressed in the cleaned areas.Overall Roles and Responsibilities:- Budget adherence that ensures both teams stay within their allocated budgets.- Staff training and development to improve staff skills in both areas.- Track and minimize incidents by adhering to safety protocols.- Gather feedback from key stakeholders, including clients, guests, and upper management, on the performance of both functions. Show less

  • Project Manager

    Sept 2022 - now

  • Security Operations Center Team Lead

    Apr 2022 - Oct 2022

  • Security Supervisor

    Feb 2019 - Apr 2022