Badr Belkok

Experience

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  Indépendant

  Jul 2018 - Sept 2020

  Réparation informatique

  Alterné dans un atelier de réparations des postes informatiques et maintenance vendant également des produits informatiques.

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  McDonald's

  Jul 2019 - Sept 2019

  Équipier

  3 mois de travail chez McDonald's :- Participer à la préparation des commandes en suivant leProtocole et les recettes définis (salades, sandwiches...)- Mettre en place les produits, les plats froids ou chaudsen vitrine - Ranger les plateaux - Essuyer les tables- Surveiller la propreté des sanitaires. - Nettoyer le sol

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  AFD Technologies

  Apr 2021 - Aug 2022

  Telecom Consultant

  Telecom Supervisor - NOC - for Bouygues :- 2G/3G/4G/5G radio troubleshooting- Analysis and correlation of alarms in order to identify potential incidents. - Classification of incidents identified according to the qualification grid and application of adequate procedures ( procedures escalation ) - Ensure the dissemination of information on network incidents and malfunctions all entities involved. - Confirmation of the impact of incidents after relevant services.- Follow-up of scheduled works.- Trigger the interventions of operations and support technicians operation if necessary - Collaboration with suppliers infrastructure (fiber optics, data center and other operators ) Show less

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  NTT Ltd.

  Aug 2022 - now

  Network Engineer

  • Ensuring operational infrastructure andsystems at Enterprise level• Cooperating with vendors, carriers, andcolleagues to expedite the diagnosis oferrors, incidents, and events and to identify aresolution.• Proactive identifying, investigating,resolving technical incidents, requests andproblems to restore services.• In-depth troubleshooting of and resolvingof incidents• Implementation of service requestsand changes• Technical Root cause analysis ofProblem Tickets• Technical Root cause analysis ofProblem Tickets Show less