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Megan Pillinger

Megan Pillinger

Customer Service Assistant

Followers of Megan Pillinger235 followers
location of Megan PillingerBristol, England, United Kingdom

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  • Timeline

  • About me

    Emergency Planning Officer

  • Education

    • Newcastle Under Lyme College

      2015 - 2017
      BTEC Level 3 Extended Diploma Public Services D*D*D*

      Activities and Societies: Recited a poem for the remembrance ceremonies in both 2015 and 2016. Year 1 Modules:- Responding to Incidents- Citizenship and Diversity- Fitness and Physical Preperation- Understanding Discipline- Government Policies- Leadership and Teamwork- Police Powers- Land based activities- Understanding BehaviourYear 2 Modules:- Crime and its Effects on Society- Planning for Major Incidents- Custodial Care- Outdoor and Adventurous Expeditions- Instructing Physical activities- Current and Media… Show more Year 1 Modules:- Responding to Incidents- Citizenship and Diversity- Fitness and Physical Preperation- Understanding Discipline- Government Policies- Leadership and Teamwork- Police Powers- Land based activities- Understanding BehaviourYear 2 Modules:- Crime and its Effects on Society- Planning for Major Incidents- Custodial Care- Outdoor and Adventurous Expeditions- Instructing Physical activities- Current and Media Affairs- Volunteering in the public services- Practical Team Sports- Water Based ActivitiesNot only did this course help me develop key skills and knowledge needed for a career in disaster response, but my time at NULC helped me develop as a person;Group work, Presentations and individual work were all required for this diploma. working in groups allowed me to improve my teamwork skills, whereas completing individual work helped me with my research skills as well as organisation and time management. Show less

    • Alleynes Academy

      2011 - 2014
      GCSE

      Activities and Societies: - Sports Leader (2011-14) - Senior Prefect (2013/14) Subjects/Grades:Mathematics/APhysics/AGeography/AReligious Education/ACore Science/BBiology/BChemistry/BEnglish Literature/BFurther Mathematics/BPhysical Education/BTextiles/BEnglish Language/CDrama/CRecieved an Outstanding performance award for Textiles in Year 9 (2011/12) and PE in Year 10 (2012/13).I was a Sports Leader throughout my time at Alleynes. for this my roles and responsabilities were to help organise and… Show more Subjects/Grades:Mathematics/APhysics/AGeography/AReligious Education/ACore Science/BBiology/BChemistry/BEnglish Literature/BFurther Mathematics/BPhysical Education/BTextiles/BEnglish Language/CDrama/CRecieved an Outstanding performance award for Textiles in Year 9 (2011/12) and PE in Year 10 (2012/13).I was a Sports Leader throughout my time at Alleynes. for this my roles and responsabilities were to help organise and participate in various extra curricular sports activities.In my final year at Alleynes i held the position of Senior Prefect. This role involved listening to suggestions and complaints from my peers, and meeting with other prefects and members of staff to address issues raised.both of these positions of resposibility helped to enhanse my ability to effectively communicate my opinions and the opinions of others when resolving issues. Show less

    • Coventry University

      2017 - 2021
      Disaster Management and Emergency Planning Undergraduate Upper second class

      Activities and Societies: Watersports team - Competed at the BUCS canoe slalom event (2018). Captain of the Watersports team 2018/19 International Disaster Concern Society - Participated in a charity sleep-out that raised almost £1000 for Cyreniens homeless charity. First year modules:- Geosystems- introduction to disasters- Introduction to emergency management- international humanitarian relief and disaster management- practical and higher education skills for disaster management- The geopolitics of disaster management Second year modules- Assessing and managing risk- incident, crisis and continuity- understanding crowded places - research skills for disaster managers/ emergency planners- field… Show more First year modules:- Geosystems- introduction to disasters- Introduction to emergency management- international humanitarian relief and disaster management- practical and higher education skills for disaster management- The geopolitics of disaster management Second year modules- Assessing and managing risk- incident, crisis and continuity- understanding crowded places - research skills for disaster managers/ emergency planners- field operations and project management- dealing with emergencies in the UK Show less

  • Experience

    • Moto Hospitality

      Jun 2016 - Aug 2019
      Customer Service Assistant

      My primary roles and responsibilities as a customer service assistant were cash handling and customer service. i was also responsible for helping train new staffThough this role is not in the career i wish to pursue, it has given me invaluable experience in the working world and has allowed me to develop skills that can be applicable to future roles. Key skills: Cash handling, problem solving and customer service.

    • Avon Fire & Rescue Service

      Sept 2019 - Sept 2020
      Risk Intelligence Intern

      Over the course of this internship i have been given fantastic support in building my emergency planning knowledge through a variety of tasks and projects with a particular focus on Business Continuity.I have gained significant first hand Business Continuity experience through working as part of the BC team throughout the Covid-19 pandemic. i was responsible for updating the Business Impact Analysis and Business Continuity Plans for the Risk Intelligence Unit and helped develop and deliver a BC exercise to the senior leadership team. I am currently working with the recovery team to develop AFRS recovery strategy. I am also responsible for collaborating feedback from interim debriefs for the pandemicOther work includes- Reviewing and updating operational policy and supporting the implementation of National Operational Guidance.- Representing the service at several Local Resilience Forum groups and community emergency planning meetings. Show less

    • Bristol City Council

      Nov 2020 - Jul 2021
      Care Assistant

      my main responsibilities included undertaking tasks and duties to maintain the physical and emotional wellbeing of residents including assisting dressing, washing, eating and drinking whilst promoting their independence, individuality, dignity and privacy

    • Avon Fire & Rescue Service

      Jul 2021 - Apr 2024

      I provide advice and assistance to Service Managers and Department heads to produce business impact analysis and business continuity plansI support the development, planning and running of business continuity exercises as well as co-ordinate and support post Exercise/incident debriefs and ensure any learning is captured and actioned appropriately. I engage with partner agencies through the Local Resilience Forum as a representative for AF&RS at the Business Continuity and Horizon Scanning CellI am currently the secretary for the NFCC Business Continuity GroupSupported the ACFO at the SCG meetings for Exercise Governing, a national MTA exercise ran by the Home Office, and took an active part in the debriefing workshop Show less

      • Business Continuity and Resilience Coordinator

        Jun 2022 - Apr 2024

      • Business Continuity Support Officer

        Jul 2021 - Jun 2022

    • Kenyon International Emergency Services

      Jan 2024 - now
      Responder

    • Bristol City Council

      Apr 2024 - now
      Emergency planning officer

  • Licenses & Certifications

    • Swiftwater and Flood Rescue Technician

      Rescue 3 Europe
      Dec 2023

    • Foundation Safety and Rescue Training

      British Canoeing
      May 2016

    • CBCI

      The BCI
      Apr 2022

    • Level 3 Award in Education and Training

      Training Qualifications UK
      Jan 2024

  • Honors & Awards

    • Awarded to Megan Pillinger
      The Academic Excellence Scholarship Coventry University September 1, 2017 I Recieved this scholarship for my outstanding academic achievement of D*D*D* at Newcastle Under-Lyme College
    • Awarded to Megan Pillinger
      Patterson Foundation Scholarship Scholarship America July 1, 2017

  • Volunteer Experience

    • Avon & Somerset Search and Rescue - Team Member and Secretary

      Issued by Mountain Rescue England and Wales on Dec 2022
      Mountain Rescue England and WalesAssociated with Megan Pillinger

    • First Response

      Issued by St Mungo's on Feb 2025
      St Mungo'sAssociated with Megan Pillinger

    • Event Volunteer

      Issued by British Canoeing on Jan 2008
      British CanoeingAssociated with Megan Pillinger

    • Volunteer First Aider

      Issued by St John Ambulance on Nov 2016
      St John AmbulanceAssociated with Megan Pillinger

    • Volunteer Canine Assistant

      Issued by Dogs Trust on Jan 2019
      Dogs TrustAssociated with Megan Pillinger

    • Volunteer Junior Coach

      Issued by Stafford and Stone Canoe Club on May 2016
      Stafford and Stone Canoe ClubAssociated with Megan Pillinger