Louise Devlin

Experience

• 

  DWP

  Mar 2013 - Aug 2013

  Advisor

  • Supported claimants in finding work whilst testing they meet the criteria for entitlement of benefit and / or National Insurance credits.• Promoted DWP digital services.• High level of customer interaction in person, by phone and email. • Arranging appointments & diary management with advisors.• Various administration tasks including filing, letter writing, updating data onto systems etc.

• 

  Govanhill Housing Association

  Aug 2013 - Dec 2015

  Clerical Officer

  • Provided necessary administrative and clerical support to the Housing Services Manager and all other departments when necessary.• Created and implemented new system for invoice processing.• Project management of collating Performance Management data and creating a database which is regularly updated.• Logging, processing and updating new and existing housing application forms.• Audio and copy typing. • Maintaining filing systems and filing documents.• Diary management.• Organising travel for department managers.• Liaising with contractors and various other organisations.• Creating PowerPoint Presentations and Excel Spreadsheets.• Reception cover.• Minute taking. Show less

• 

  Govanhill Housing Association Ltd.

  Nov 2015 - now

  I assist with managing various projects within the dept. I am also involved in an acqusition and major repairs programme funded by the Scottish Government.

  • Housing Officer

    Jan 2023 - now

  • Development Assistant

    Nov 2015 - Jan 2023
• 

  Louise Devlin Designer Dressmaker

  Sept 2017 - Apr 2023

  Designer/ Dressmaker

  I started up my own business as a designer dressmaker in September 2017. I design and manufacture all garments and sell them online and through various social media outlets.