Natalija Stalberga

Experience

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  Latvijas Krājbanka

  Nov 2004 - Feb 2007

  Manager of Quality Management System

  - Organizing, coordinating and managing internal and external audits according to ISO 9000 quality management system requirements, resolving and analyzing customer complaints and response providing, preparing reports about necessary corrective and preventive actions.

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  GE Capital

  Mar 2007 - Mar 2012

  Project Manager

  - Managing projects and process improvement activities, process compliance analysis- Managing process introduction projects, developing procedures and process maps, client feedback analysis and developing proposals for process improvement activities using Lean and Six Sigma Methodology- Records Management Project – designed, planned and implemented on schedule critical Records Management process for electronic and paper documents incorporating input form project team members into decisions and focusing on proactive communication with stakeholders. Together with Archive sought for opportunity to design the best approach of effective systematizing of unstructured paper documents received from other departments- Procedure Register project – organized operational procedures management process and implemented centralized database for GE Money Latvia companies procedures- Implemented number of process changes in area of Operations – including Collections, Call Centre, Archive, Payment Cards- Delivered solutions for business critical activities as process changes to be compliant with GE global policies requirements (such as Financial Difficulty Policy), IT system ownership process, implemented number of process changes according to internal and corporate audit requirements Show less

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  Accenture

  Mar 2012 - Oct 2019

  Delivery Excellence Consultant

  - Performing internal quality audits for the projects based on Accenture internal methodology and CMMI requirements - Participating in CMMI Appraisals as Appraisal Team Member based on CMMI for Development v 1.3 and CMMI for Services v 1.3 Methodology (SCAMPI B and SCAMPI A Appraisals)- Providing guidance for project managers on Accenture internal methodology and project management best practices- Participating in projects as Quality&Compliance stream lead, addressing project's conformity to Accenture and/or Client's Quality Management System Show less

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  FINITERA

  Oct 2019 - Apr 2020

  IT Product Owner

  - Managing and prioritizing product backlog, following up on business requirements and product development direction, managing project risks and resolving project issues, coordinating project schedules and staffing, verifying the functionality and quality of project products, ensuring end user acceptance and understanding- Managing dedicated Scrum team with Scrum Master, 5 developers and 2 testers, acting as a supervisor to Service Delivery Manager and Business Analyst- Managing full software development lifecycle including User Story definition for development, release management and deployment to production- Leading/participating in all required Scrum ceremonies (Backlog Refinement, Sprint Planning, Daily meeting, Sprint Review, Sprint Retrospective) Show less

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  Accenture

  May 2020 - now

  Delivery Lead