JUI-CHE (Kent) Lin

Experience

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  3Com Taiwan Design Center

  Jan 2003 - Jan 2005

  Software Engineer/Engineering Project Manager

  - Gathering the product requirements from the internal Product Team and transferring those requirements into product technical specs and working with ODM partners and internal partners to deliver the product from concept initiation, design and development, prototyping, and manufacturing to product launch.- Maintained and implemented Windows utility for 3Com wireless product. (Visual C++, Visual Basic)- Implemented network management support for 3Com wireless access point. (C, Embedded system)- Acted as an interface between the 3Com network management team and ODM vendors to make the new products developed by ODM vendors can be managed by 3Com network management software. Show less

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  Smart Link

  Jan 2006 - Jan 2007

  Field Application Engineer

  - Successfully supported five customers to ship the product within 3 months.- During product design and post-sales stage, helped customers to characterize, troubleshoot, and debug software issues, performed customization and optimization of drivers and applications to meet customer requirements.- Presented reference design demos and product road maps to customers and support for Sales to capture new design wins.- Provided technical training to the customers’ and distributors' engineers.- Supported internal product team to collect feedback from customers to enhance product function, features, performance, and marketing strategy. Show less

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  BSQUARE

  Jan 2007 - Jan 2010

  Project Manager

  - Managed a successful project to develop Windows CE-based In-Vehicle Infotainment for the largest automobile company in Korea.- Managed several successful projects to develop Windows Mobile based Smartphones and Handheld devices for the major OEMs and ODMs in Taiwan and in the US.- Planned and managed project schedules, developed and maintained staffing plans, monitored project progress and made adjustments as required, assessed risks, controlled changes, triaged bugs and facilitated resolution, and provided regular project status reports to senior management.- Assisted Sales in gathering customer requirements and winning new and repeat businesses by participating in sales meetings with customers and developing thorough accurate business proposals and budgets.Selected Accomplishments- Led 6 Software Engineers, 4 Quality Assurance Engineers, and 1 Field Application Engineer to develop Windows CE based In-Vehicle Infotainment for HYUNDAI which is the largest automobile company in Korea. This project was completed within 1 year and brought $1M in revenue to the company.- Led 7 Software Engineers, and 6 Quality Assurance engineers to develop Windows Mobile based smartphones for Inventec Appliances, Foxconn, and CHI MEI COMMUNICATION at the same time and completed the project within 6 months and brought $1.2M revenue to the company. Show less

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  Canonical Ltd.

  Sept 2010 - Aug 2017

  Project Manager

  - Managed multiple projects to pre-load Ubuntu on major US and China PC makers' hardware which is sold worldwide.- Managed several projects to deploy Ubuntu OpenStack Cloud solution in data centers for Telecoms and Cloud Service providers in Japan, Korea, and China.- Consulted with clients to identify key requirements, defined project scope, developed project plan and schedule, and provided leadership to internal teams on projects and daily production issues. Facilitated issue resolution. Prepared and presented a timely status report to clients and internal senior management.- Collaborated with clients, third-party software and hardware partners, and internal teams to identify and address issues involved with different parties.- Acted as an escalation point for change requests and client concerns and worked closely with internal technical leads to prioritize issues and coordinate troubleshooting efforts.Selected Accomplishments- Received 2 Spotlight on Success awards for outstanding performance and excellent customer service.- Pioneered innovative team building and cross-functional project management techniques to expedite workflow, simplify processes, and reduce development resources to support 4 different projects within the same development team.- Established delivery process for Ubuntu OpenStack Cloud deployment project in Asia and completed 3 deployment projects successfully in Japan and awarded continuous contracts in the next year. Show less

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  DT42

  Aug 2017 - Oct 2018

  Chief Product Officer

  - Developed & implemented marketing and sales plans and defined the strategy for the next 2 years.- Managed daily operations of the Sales and Marketing team.- Created Smart City video analytic system product for mass surveillance industry use and designed-in successfully to 2 customer’s product portfolio.- Created AI Automated Optical Inspection system product for factory use.

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  Canonical

  Oct 2018 - now

  - Led a team of 14 software engineers in the automation and manual testing of released Ubuntu images against customer NPI devices.- Established and Strengthened the test automation strategy, which increased test consistency, efficiency, and coverage.- Developed and implemented process improvement initiatives to reduce costs and increase work efficiency and product quality.- Established and maintained quality assurance standards and procedures. - Lead Project Manager for Dell Program. - Led the project team, consisting of 2 project managers, 4 Software Engineers, 3 QA engineers, 2 QA engineers, and 2 Field Engineers to enable Ubuntu Desktop on Dell NPI Laptops and Desktops. - Implemented SCRUM methodologies leading to a more efficient workflow and 20% faster completion times, and improved customer satisfaction.

  • QA Manager

    Jun 2021 - now

  • Senior Project Manager

    Oct 2018 - Jun 2021