Edna Dcosta

Experience

• 

  MEA & Associates

  Jan 2013 - Nov 2015

  Facilities Officer

  Ensure telephone calls are answered within 3 rings in a courteous manner with proper greetings to callers. Ensure all conference rooms are clean and tidy and the hospitality area is manned all the time. Ensure all Helpdesk Calls are being entered into Work Requests into our FM software. Prepare Calling Reports to Regional Facilities Management Team in a timely and accurate manner. Ensure knowledge of staff movements, in and out of organization…etc. Office and pantry supplies ordering and inventory control. Handle all complaints and inquiries in a courteous and efficient manner. Feedbacks of complaints to Facilities Manager and/or relevant team members promptly. Answer Helpdesk calls and dispatch Work Requests. Greeting of visitors. Direct visitors to correct destination. Deal with queries from public, customers, staff and visitors. Certification of payments. Unless get approval from the department. Show less

• 

  Jones Lang Sasalle

  Dec 2015 - now

  Attend and contributes to all training sessions, including cross training in other related job functions and meetings as required. - Contribute to the company/ client’s Energy Saving efforts. - Follow up on various special projects as assigned. - To carry out any other reasonable duties and responsibilities as assigned. - Vendor Management.- Independently handling PR/PO (Billing and Payments) system for entire South Asia.- Book Keeping and Filling of confidential data.- Flight and Hotel Booking.- Coordinating for Meetings and conference booking.- Calendar management. Show less

  • Sr. Executive Facilities

    Dec 2015 - now

  • Sr. Executive Facilities

    Dec 2015 - now