Mackenzie Elliott

Mackenzie Elliott

Sr. Client Service Specialist

Followers of Mackenzie Elliott1000 followers
location of Mackenzie ElliottLouisville, Kentucky, United States

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  • Timeline

  • About me

    Senior Marketing Manager | Brand, Digital, PR & Advertising Professional |

  • Education

    • University of Louisville

      2012 - 2016
      Bachelor of Science in Business Administration (B.B.A.) Major: Marketing, Minor: Business Management Graduated

      Activities and Societies: Sigma Kappa Sorority, Student Marketing Association, College of Business Dean's List

  • Experience

    • Honaker Aviation Inc

      Apr 2012 - Nov 2015
      Sr. Client Service Specialist

      •Arranged concierge treatment for corporate clients and traveling FBO pilots•Analyzed and maintained all daily invoices, billing transactions, and service requests•Trained & educated new employees on using company database, quickbooks, and billing initiatives

    • Lyft

      May 2013 - Dec 2014
      Field Marketing Sales Associate

      •Assisted Field Marketing Manager in leading a team of 50 Brand Ambassadors in Louisville, KY during Lyft's launch in 2014•Managed local brand awareness and increased client base in Louisville, KY by 10,000 + users

    • University Tees

      Mar 2014 - Aug 2015
      Campus Manager

      •Managed local client base in Louisville, KY and increased overall sales by 48%•Grew a Brand Ambassador team across 5 college campuses, increasing overall brand awareness in Kentucky and Southern Indiana by 30%

    • Kids Cancer Alliance

      Mar 2015 - Jul 2015
      Marketing Intern

      •Updated and designed daily content for the website using HTML coding, Photoshop and online graphic design programs•Developed ad content, email campaigns and other creative materials used for year-round events, newsletters and press releases

    • GE Appliances, a Haier Company

      Apr 2015 - Jun 2016
      National Advertising Co-op

      •Worked alongside the National Advertising VP and various cross-functional teams to develop local and national advertising initiatives for GE Appliance’s house of brands •Oversaw creative direction, segmentation strategy and national advertising placements•Collaborated with merchandising & sales teams to create and implement promotional collateral for appliance holidays, retailers and new product launches•Analyzed and defined quarterly and annual campaign metrics, market trends, and consumer insights •Improved the overall segmentation strategy during GEA's Monogram Modern Home Tour; increasing digital geo-targeting performance by 25%•Developed, built, and maintained the Advertising team's first ever internal asset library Show less

    • Brooksource

      Jun 2015 - Sept 2015
      Brand & Marketing Intern

      •Collaborated with account executives and technical recruiters in the execution and implementation of strategic recruiting initiatives•Assisted in leading and conducting on site interviews, networking events, and weekly recruiting projects •Received top recognition from the Vice President of Brand and Marketing for executing “Top Notch and Informative” cross-channel digital media campaigns

    • LG&E and KU Energy LLC

      Jun 2016 - Sept 2018
      Product Marketing Manager

      •Responsible for developing the strategic marketing plan(s) for LG&E and KU's Energy Efficiency programs and retail product lines•Worked cross-functionally with corporate communications, agency partners and various internal/external teams to execute product positioning and mass media advertising inititatives for B2B and B2C facing programs•Maintained ownership of the marketing database and defined target audiences, segmentation strategies and customer lists for all B2B and B2C marketing campaigns •Led multiple cross-functional teams in planning and implementing both short and long term project goals and initiatives •Oversaw departmental budgets, contracts and invoices Show less

    • GE Appliances, a Haier company

      Aug 2018 - Apr 2020
      Lead Product Marketing Specialist, Monogram

      •Developed and grew key partnerships and relationships with National Designers & Trade Partners to build brand awareness and product positioning in the luxury appliance market.•Trained and educated Trade Partners and Designers on GE's luxury brand appliances.•Executed out-of-the-box brand experiences focusing on building Sales, SOV and market presence. •Worked cross-functionally with internal teams (product managers, social teams, trade partners, brand managers, advertising agencies) to develop and launch Monogram's new collections - Minimalist & Statement. •Created, led and executed over 40 + product training sessions per year for B2B and B2C clients.•Managed and planned local budgets, retail POP, sales and pricing strategies in key markets. Show less

    • Valvoline Inc.

      Apr 2020 - Jan 2023
      Trade Marketing Manager

      • Led the Trade Marketing strategy for 12,000+ stores in US and CA, boosting brand visibility and sales growth.• Developed the promotional platform, V-PERKS, from the ground up. Increasing rooftop participation by 30%.• Collaborated with field marketing managers, sales managers and agency partners to enhance brand engagement and loyalty.

    • Tempur Sealy International

      Jan 2023 - Aug 2023
      Retail Marketing Manager

      • Led Retail Marketing initiatives for Tempur Sealy’s luxury product line, Tempur-Pedic, overseeing 100+ flagship stores.• Collaborated with cross-functional teams to develop go-to-market strategies for new product launches and store openings.• Achieved a 20% increase in online sales through targeted digital content creative and direct mail campaigns.

    • Self-employed

      Jun 2023 - now
      Freelance Marketing Business Owner
    • PARC Auto

      Mar 2024 - Dec 2024
      Senior Marketing Manager

      • Develop and execute brand and marketing strategies to enhance reach and engagement for 40+ franchisee locations.• Manage omnichannel strategies, including digital, social media, grand openings, direct mail, and email marketing.• Collaborate cross-functionally with corporate marketing to create local marketing campaigns for 40+ Meineke franchisee locations.• Lead innovative marketing initiatives driving retention and satisfaction in a competitive automotive market.

  • Licenses & Certifications

    • Content Marketing Certified

      HubSpot
      Jun 2018
      View certificate certificate
    • Social Media, Brand and Marketing Certified

      CEU Events®
  • Honors & Awards

    • Awarded to Mackenzie Elliott
      NKBA 30 under 30 National Kitchen & Bath Association (NKBA) Sep 2019
    • Awarded to Mackenzie Elliott
      Valvoline Surface Professional Presenter -
  • Volunteer Experience

    • Volunteer

      Issued by Alzheimer's Association® on Aug 2012
      Alzheimer's Association®Associated with Mackenzie Elliott
    • Volunteer

      Issued by Habitat for Humanity of Metro Louisville on Aug 2012
      Habitat for Humanity of Metro LouisvilleAssociated with Mackenzie Elliott
    • Vice President of Alumnae Relations

      Issued by Sigma Kappa Sorority on Nov 2013
      Sigma Kappa SororityAssociated with Mackenzie Elliott
    • Public Relations Chair

      Issued by Sigma Kappa Sorority on Nov 2014
      Sigma Kappa SororityAssociated with Mackenzie Elliott