Nestor Gatti

Experience

• 

  Telecom Argentina - STET France Telecom S.A.

  Dec 1993 - Jun 1995

  Sr. Project Engineer

  Network Management System. Vendor specification definition & evaluation of all vendors related to SDH equipment.FAT (Factory Acceptance Test leader) with different vendors Responsible for bid definition, evaluation and acquisition of equipment and test gear (optical and data)Development of field acceptance documents for all vendors- site and factory acceptance proceduresNetwork Traffic planning.Installation supervision. Factory Homologation activities - NEC- Tokio / Sendai -Japan (1994) Show less

• 

  Nortel Networks

  Jul 1995 - Jan 1997

  Project Manager Argentina, Chile & Uruguay ( Southern Cone)

  Key projects deployments completed:Urbana y Suburbano SDH TASA Network (Telefónica de Argentina) - ArgentinaENTEL CHILE – SDH Urban Network - Santiago de Chile.VTR Cornestone voice project in 5 cities in Chile ( partnership with Arris)TEXCOM/MICL - International Gateway -Melbourne -Florida -USAAntel Uruguay ( Wireless )- Uruguay Nationwide deployment and extended warranty support ( Services)Implementation of Optical CoE (Centre of Excellence) in Nortel Networks Buenos Aires office Show less

• 

  Southern Cone Region

  Jan 1997 - Jan 1999

  Senior Manager ­ Project Management

  Responsible for projects implementation and support all customer operations activities in the region (6 Countries)Project management training and development according to PMI guidelines Cost tracking systems implementation Customer support (customer service) builds up from scratch. Order management process implementation in the region Supported >40u$M and 10 direct headcount associated.

• 

  Nortel Networks

  Jan 1999 - Dec 2002

  Senior Manager- Project Management

  Reporting to Project Director / VP Project Management , responsible for:Implementation of most critical project in CALA market (Argentina and Brazil) ( >250M)Project includes complete Nortel portfolio product to be delivered plus complex civil /fiber optic and tower construction civil activity in 4 most important cities in Argentina and Brazil.Responsible for Hiring/training and support Project management work force / Engineering team / Installation and Technical support teams to deliver the project in time.Vendor management >100 vendors that include Civil and electronic vendors as part of project requirements.Teams implemented with 100% indigenous resources. >120 people headcount associatted across functions .Project implementation & financial discipline implementation across the region Cala. Show less

• 

  Nortel CALA, Inc

  Jan 2003 - Jun 2007

  Director, Customer Operations Leader

  Caribbean, Lan Nautilus an d TIWS Accounts; (2002 - 2007) Customer End to End Operations ­ Project implementation & Post in Service Customer support. End to end Project profitability, cash management; Change management Control Preparation and negotiation of Customer project schedules & Sow (Scope of Work) On site 24*7 OAM ( Operations and Maintenance) support strategies NOC (Network Operations Center) designed & implementation for customers Vendor management for OSS and NOC operations Supporting +120u$M yearly and >60 Headcount associated in Caribbean and Latin America combined Show less

• 

  Nortel Networks de Argentina

  Jul 2007 - Jan 2010

  Customer Service & Project Management

  Director ­Southern Cone, TIWS and Brazil Customer Operations LeaderCustomer End to end operation accountability in regions assigned. Scheduling, supply management (vendors), order management, delivery, logistic, project implementation and post In service support.Financial accountable for margin, cash and ROI. Project P&LSpecial assignment to led execution of larger project in CALA Market as project Director ( TIWS)Supply management liaison with vendors- Vendor management. Supporting +80u$M & >50 headcount in my team across regions Show less

• 

  Syniverse Technologies

  Jun 2010 - now

  • Regional VP Ops & Customer Support - CALA

    Jan 2012 - now

  • Regional Customer Service & Operations Director

    Jun 2010 - Jan 2012