Bo Ford

Experience

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  Baltimore Orioles

  May 2009 - Aug 2009

  Professional Baseball Player

  *Free agent signee *Gulf Coast League*Second Baseman *.268 Batting average

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  PESG

  Aug 2010 - Nov 2015

  Substitute Teacher

  *Consistently praised for dedication, reliability, organization and effectiveness as one of several school districts most in-demand substitutes. *Filled in for permanent teachers absence at a moments notice; closely adhered to lesson plans, and kept students motivated, engaged and focused.*K-12 grade classroom supervision including gymnasium, hallway, and parking lot supervisory obligations.

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  Ashford University

  Sept 2013 - Aug 2014

  Academic Counselor

  *Extensive knowledge in student and education counseling.*Assisted prospective students with admittance procedures.*Answered students queries and cleared their doubts by providing information on behalf of the institute.*Maintained copies of students application forms and documents and filed important student details in college register.*Ensured accuracy within the application forms and allied documents.*Looked for discrepancies in application forms and helped the students to correct them. Show less

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  TCC, Verizon Premium Wireless Retailer

  Sept 2015 - Mar 2016

  Retail Sales

  *Consistently ranked as top performing sales person.*Achieved performance goals through the delivery of outstanding service and extensive knowledge of products.*Utilized exceptional interpersonal skills to build and cultivate profitable alliances with customers.*Managed front end retail operations and interfaced with diverse clientele to ensure customer satisfaction and loyalty.*Developed and maintained cooperative relationships with retail managers to deliver successful promotional and new-product roll outs. Show less

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  Eastown Distributors Company

  Mar 2016 - Sept 2016

  Sales

  *Territory Manager of 51 business accounts: CVS, Wal-Mart, Meijer, Walgreens, Seven Eleven *Administered a regular schedule of weekly appointments with accounts in assigned area.*Ensured compliance in accordance with policies and standards. *Managed individual time and activities to increase sales volume in defined territory. *Performed target specific testing and account staff training sessions with key accounts - responsible for placement of new products and displays.*Managed a crew of territory merchandisers and drivers - cultivated a team first environment amongst individuals. Show less

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  Verizon

  Sept 2016 - Oct 2019

  Solutions Sales Specialist

  *Developed and maintained business to consumer relationships*Up-sold and cross-sold products to services to new and existing customers *Supported daily business operations and assisted managerial leadership with in store and online transactions, customer escalations, opening and closing procedures, and employee trainings *Maintained industry values and business ethics by ensuring strict confidentiality concerning assets and information

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  Lyft

  Oct 2019 - Mar 2020

  Driver

  *Demonstrated the ability to deal peacefully with unforeseen circumstances or delays and used advanced driving techniques to better improve time management and safety. *Accomplished more than 200 safe and successful trips in the span of 1 month.*Properly followed navigational directions from the GPS and from the preferences of customers.*Maintained a neat and clean appearance and provide excellent customer service. *Assured that the driving vehicle was maintained in excellent condition and cleaned regularly. Show less

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  Maverick Baseball Community

  Jan 2020 - now

  Business Owner

  Maverick Baseball Community strives to provide baseball instruction to baseball players by nurturing not only physical abilities but also their mental resilience, teamwork skills, and overall baseball IQ. *Currently facilitating one on one and group instruction.*Responsible for designing and implementing a structured defensive drill progression to enhance players' defensive capabilities. *Designed drills that cover fundamental aspects of hitting, including stance, grip, weight transfer, and bat speed. *Staying current with the latest advancements in pitching instruction, incorporating innovative techniques to optimize player growth. Show less

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  TruGreen

  Jun 2020 - Sept 2020

  Sales Specialist

  *Responsible for selling TruGreen programs and services to current and prospective customers.*Generated additional sale revenue by cross-selling and up-selling to current customers.*Answered potential questions to overcome resistance and objections; quoting prices, negotiating with customers, and closing sales. *Entering customer information into databases and maintained accurate sales reports.

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  Wayne County Michigan

  Sept 2020 - Mar 2021

  Environmental Health Safety Specialist

  *Conducted environmental health compliance monitoring and complaint investigations to address violations*Participated in regional workshops and collaborative work sessions to help businesses comply with COVID-19 directives*Created charts graphs and summaries of information on the environmental relevance of outbreaks at restaurants and workplaces (or on assisted living communities)*Coordinated Wayne County’s Green School program which is focused on mitigating outbreaks throughout Wayne County Schools*Prepared the grant application for Coronavirus Aid, Relief, and Economic Security funding Show less

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  City of Detroit

  Jun 2021 - May 2022

  Employee Engagement and Development Project Manager

  *Supervised a team of twelve employees - managed employee engagement, development, and volunteer programs. *Developed and executed an engagement plan with activities designed to build strong relationships between the employees and community*Supported fundraising and grant writing activities for employee engagement and development events-programming*Managed strategic projects including: Employee Health and Wellness, Center for Health Research and Transformation, Childhood and Senior Citizen Literacy, Return to Work Extravaganza and Family and Friends Weekend*Served on employee champions and disability awareness boards on behalf of City of Detroit - Health Department staff *Worked closely with C-Suite, HR, Communications, and all supporting departments to develop employee engagement programming Show less

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  Michigan Democratic Party

  Aug 2022 - Nov 2022

  Voter Protection Associate

  *Coordinated recruitment, engagement, training, and retention of volunteers. *Utilized consistent and diverse outreach methods to reach new and existing volunteers; networking and engagement, phone calls, text banking, and social media. *Assisted Deputy Voter Protection Director with event hosting and special projects: Black Men For Duty and Returning Citizens Voting Rights. *Helped manage volunteer data using VoteBuilder; reported timely and accurate data to the Regional Voter Protection Director. *Worked closely with eight team members and multiple cross functional teams to achieve ambitious metric-driven goals; social media, communications, and field teams. Show less

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  Comcast

  Sept 2022 - Mar 2023

  Lead Community Organizer - Locust Street Group

  *Connected daily with local community members by phone and at doors to discuss digital equity, affordable connectivity programs, and internet essential packages. *Successfully enrolled over 500 City of Detroit residents with Internet Essentials and Affordable Connectivity programs.*Developed key partnerships with Detroit At Work, and Methodist Childrens Home Society-Senior Program through, relationship building, event planning and execution, and community canvassing.*Met strict weekly goals of 5 events per week, 25 signups, and collaborate with five community organizers and several Comcast sales representatives as needed in targeted areas.*Organized inventory of materials necessary for outreach; tables, chairs, merchandise, tablets, and tents. Show less

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  Connect 313

  Jan 2023 - Oct 2023

  Community Ambassador

  *Served as a digital bridge of connection between Connect 313 and its resources, to Osborn community residents.*Completed Projects: Instructed weekly basic and intermediate computer classes, broadband development at Park Grove and The Learning Garden, coordinated youth summer programming.*Key member of Connect 313's Special Projects and Shared Resources Committee; Olympia Ent, Human IT and Comcast. *Coordinated with elected officials, city bureaucrats, and constituency staff bi-weekly.*Prepared monthly engagements; Community Conversations (Connect 313), and Town Hall's (Osborn Neighborhood Alliance).*Coordinated with other district Ambassadors to active their personal networks across the City or Detroit and to represent Connect 313 with appropriate affinity groups.*Coordinated with other district Ambassadors to activate their personal networks across the City or Detroit and to represent Connect 313 with appropriate affinity groups. Show less

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  New Mexico State Library

  Oct 2023 - now

  Digital Equity Program Manager

  *Successfully managing the New Mexico State Library's Digital Equity Program, conducting site visits to all 130 libraries statewide and overseeing a $3.25 million budget.*Developing and acquiring professional development trainings and resources for libraries on digital equity topics, including Get Set Up, NorthStar, Community Tech Network, device lending and checkout, and Telehealth services.*Developed the New Mexico State Library’s Digital Equity Plan, securing state-appropriated funding and Digital Equity Act resources. Providing strategic support for the Native Digital Equity Capacity grant, aiding grant writing and submission efforts for Tribal entities.*Representing the New Mexico State Library in state and national digital equity and broadband initiatives, including the Connected Communities, Navajo Nation Broadband Office, American Library Association, Association of Research Libraries, and Community Tech Network, and Connected America.*Co-leading the Connect New Mexico Council's Digital Equity and Inclusion Working Group, maintaining an active mailing list of 172 members and engaging approximately 80 participants at the 2024 Digital Equity Summit.*Regularly assessing library digital equity efforts, including internet provision, computer devices, Wi-Fi, software, workforce development, and telemedicine support.*Collaborating with inter-agency teams, including the Office of Broadband, Office of Workforce Development, and Public Education Department, to develop digital equity programming and distribute essential resources.*Maintaining regular communication with program partners, including the UNM Office of Community Health and Information Sciences Library, AARP, City of Albuquerque, Comcast, Lead for America, NM Black Leadership Council, Public Library of Albuquerque, Oklahoma State Broadband Office, Arizona Department of Commerce, and Navajo Nation Broadband Office, Help NM, Governor's Office for Accessibility. Show less