Shahidullah R.

Experience

• 

  Reaching-Out Community Services, Inc

  Dec 2013 - Jan 2015

  Volunteer
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  NYC Department of Education

  Sept 2018 - Jul 2019

  Technical Support Intern

  Manage over 200 technology devices including smartboard, desktops, laptops, and ipads by keeping them up-to-date and free of issues, as a result, increasing overall security and satisfaction of the usersTrain 20+ teachers and staff to use the latest technology including SMART Products and GSuite by explaining it in a simple, non-technical mannerSet up new desktops such as iMacs and install various software including Adobe Suite for teachers and studentsTroubleshoot software and hardware issues including unresponsive displays and malfunctioning PSUs Created a ticketing system using google sheets that allow for efficient issue tracking of technical devices leading to increased productivity Show less

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  CUNY Tech Prep

  Jul 2019 - Aug 2020

  Software Developer Student

  Selected for a full-stack JavaScript training program, as one of 125 students out of 400+ applicantsLearn in-demand technologies like React, Node + Express, and PostgreSQL as well as industry best practices for design, implementation, and deployments such as MVC, version control with Git/GitHub, agile & Scrum with Trello and Slack, test-driven development, and CI/CD

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  Capital One

  Feb 2021 - now

  • Senior Software Engineer

    Jul 2022 - now

  • Software Engineer

    Feb 2021 - Jul 2022