Deep Enrich
Vanessa Pickens
Collections Supervisor
123 followers
Wichita, Kansas Metropolitan Area
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About me
Collections Supervisor at ADT
Education
Butler Community College
2011 - 2015Associate of Arts - AA Elementary Education and Teaching
Experience
ADT
Feb 2009 - nowCollections SupervisorManage team members schedules, PTO, and attendance. Meet weekly with team members in order to coach by reviewing phone calls, money collected, goals, strengths and developmental needs. Train to negotiate with customer's by probing and determining what we can do to assist our customer with paying their bill.
Licenses & Certifications
- View certificate
Leading at a Distance
LinkedInNov 2020
- View certificate
Time Management: Working from Home
LinkedInOct 2020 - View certificate
Leading Virtual Meetings
LinkedInNov 2020 - View certificate
Developing Credibility as a Leader
LinkedInOct 2020 - View certificate
Building Trust
LinkedInOct 2020 - View certificate
Prioritizing Your Tasks
LinkedInOct 2020 - View certificate
Using Questions to Foster Critical Thinking and Curiosity
LinkedInOct 2020 - View certificate
Time Management Fundamentals
LinkedInOct 2020 - View certificate
Take a More Creative Approach to Problem-Solving
LinkedInOct 2020 - View certificate
Empathy for Customer Service Professionals
LinkedInOct 2020
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