
Rafael Mello
Design Assistant Intern

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About me
Head of Product | Marketplace @ClickBus
Education

Cursos PM3
2020 - 2020Formação Profissional Product Management
Elisava Escola Universitària de Disseny i Enginyeria de Barcelona
2008 - 2009Postgraduate Diploma in Design and Communication Strategies
FIAP
2017 - 2018MBA em Business Innovation - Change Makers Inovação 9Startup One: Miot, proteintech startup of smart greenhouses (IOT) for home production of vegetable and mushroom protein.

Universidade Presbiteriana Mackenzie
2002 - 2006Bacharel em Publicidade e Propaganda
Experience

Eugenio DDB
Jun 2005 - Jun 2006Design Assistant Intern
Ants Comunicação
Jun 2006 - Jun 2007Designer
Telemídia Comunicação
Jun 2007 - Sept 2008Designer
Askme | Incentivo e Live Marketing
Jun 2009 - Feb 2011Senior Strategic Planner
B2 Agência
Mar 2011 - May 2012Senior Strategic Planner
Incentivar.io
Jun 2012 - Oct 2020Head of Product (B2B) at Incentivar.io, 1st incentivetech startup in Brazil and Cubo Itaú - the largest and most relevant center of technological entrepreneurship in Latin America.Incentivar is a SaaS incentive marketing software to engage, recognize and reward teams in an easy, fast and uncomplicated way. We believe that everyone can do more when encouraged.Leading the B2B product culture, vision, strategy and roadmap. Inspiring the product team in the stages of discovery, management and delivery.Responsible for the operation and the successful journey of B2B Enterprise and SMB clients, such as Coca-Cola Femsa Brasil, Siemens, Vivaz/Cyrela and Nestlé.Roles and responsibilities: Transforming the market, business model and B2B experienceLeading vision, strategy and roadmapDeveloping SaaS B2B product culture Teaming & HiringProduct DiscoveryDesign System leadershipB2B solutions and operationsIncentive and Loyalt programsRelease management Product trainning/playbooks (Sales, CS, BI and CX)Marketplace management Working with an incredible team of engineers, data analysts, UX designers and PM/PO Show less
Head of Product
Jan 2019 - Oct 2020Product Manager - Founding team
Jan 2018 - Jan 2019Group Digital Strategy Manager
Jan 2017 - Dec 2018Senior Strategy Manager
May 2012 - Dec 2016Senior Strategic Planner
Jun 2012 - Dec 2013

Grupo Casas Bahia
Oct 2020 - Nov 2024Driving the digital future of Via B2B partners tech value stream.Responsible for leading and guiding the technological strategies of the B2B channel, ensuring operational efficiency, continuous innovation and information security aligned with business objectives, promoting technical excellence and optimization of resources.Currently, at Via Partner VSM (Value Stream Manager), we are dedicated to assisting partner companies in achieving exponential growth in the e-commerce, loyalty, and marketplace sectors through our B2B digital ecosystem. Leading the product, engineering and design areas, our focus lies in developing retailtech digital products and services that transcend the boundaries of the B2B industry, ultimately making an impact on millions of consumers through our renowned brands such as Casas Bahia, Ponto, Extra.com, and Bartira. Show less B2B Digital LeadershipB2B E-commerceB2B APIs Economy products vision Martech products Marketplace Out Retail SaaS Tribe leadership, accountability and diplomacyManage and develop GPMs, UX Leads and PMsB2B RetailTech strategy, culture and mentoringDigital Enterprise Innovation Management Bank as a Marketplace/Store (BaaM/S)Working with retailtech giants transforming the B2B market with the best and most robust digital products, helping our partners to scale their businesses. We are the largest electronics and furniture retailer in Brazil. Taking care of brands that are in the hearts and minds of brazilians like Casas Bahia, Ponto and Extra.com. Show less
Executive GPM | VSM Tech B2B and Marketplace channels
Mar 2024 - Nov 2024Executive Group Product Manager | VSM Tech B2B channel
Oct 2022 - Mar 2024Sr Group Product Manager
Oct 2020 - Oct 2022

ClickBus
Nov 2024 - nowHead of Product | Marketplace
Licenses & Certifications

Value Stream Mapping
AprendeAí.comAug 2020.webp)
UX Design MasterClass
Filament Creative Inc. (Now EY Design Studio)Jun 2020
Honors & Awards
- Awarded to Rafael MelloMelhor Campanha de Incentivo - Etapa Nacional SP Ampro Globe Awards 2016 - BRONZE Nov 2016 APP Fábrica de Prêmios 2.0 - Coca Cola Femsa Brasil
- Awarded to Rafael MelloPrêmio People Excellence - Shell Global Shell Global Dec 2015 Campanha "O Cara" Shell
- Awarded to Rafael MelloMelhor Campanha de Incentivo - Etapa Nacional Ampro Globes Awards 2015 - BRONZE Jul 2015 Programa Fábrica de Prêmios Coca-Cola Femsa Brasil
- Awarded to Rafael MelloMelhor Campanha de Incentivo - Etapa Regional Ampro Globe Awards 2015 - PRATA Jul 2015 Fábrica de Prêmios - Coca Cola Femsa Brasil
Volunteer Experience
Voluntário programa: Trilha de Inovação
Issued by Casas Bahia on Jun 2021
Associated with Rafael Mello
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