Talk to sales Try for Free
Amanda Shaw

Amanda Shaw

Followers of Amanda Shaw441 followers
location of Amanda ShawCleveland, Ohio, United States

Connect with Amanda Shaw to Send Message

Connect

Connect with Amanda Shaw to Send Message

Connect

  • Timeline

  • About me

    Global Process Enablement Manager - ECX Business Operations

  • Education

    • The Ohio State University

      -
      Bachelor of Science (B.S.) Electrical and Computer Engineering

  • Experience

    • Rockwell Automation

      Oct 2008 - now

      In this role, my charter will be to simplify, standardize, and globalize the Customer Care processes to both optimize the care experience for our customers and partners as well as work cross-functionally to align core work processes in advance of D2R.

      • Global Process Enablement Manager - ECX Business Operations

        Apr 2024 - now

      • North America Customer Care Manager

        Jan 2017 - Apr 2024

      • Technical Support Supervisor

        May 2014 - Jan 2017

      • Senior Application Engineer - Global Competency

        Oct 2008 - May 2014

  • Licenses & Certifications

    • Project Management Professional (PMP)®

      The Project Management Institute (PMI)
      Dec 2015