
Cathy Ernest
Front Desk Supervisor

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About me
Enterprise Account Manager | Business Development, Strategic Partnerships
Education

Phoenix College
1987 - 1989Associate's degree Tourism and Travel Services Management
Experience

Courytard by Marriott
May 1987 - Feb 1988Front Desk Supervisor
Courtyard by Marriott
Feb 1988 - Jun 1997* Lead direct sales effort and account management for six Courtyard hotels* Managed the on-site sales teams on transient and group relationships, developing prospects and promoting hotel properties* Developed and maintained key account contacts. Coordinated all contract and business details with key contacts.* Created sales and marketing plans, along with pricing strategies
City Sales Manager
Apr 1996 - Jun 1997Sales Manager
Jan 1991 - Apr 1996Sales Coordinator/Accounts Receivable
Feb 1988 - Jan 1991

Residence Inn
Jun 1997 - Jan 1999Director of Sales* Led direct sales effort by proactively identifying, qualifying and soliciting new extended stay business through account / market penetration and saturation* Managed Sales Manager and Sales Coordinator. Established sales strategies for the hotel* Identified new prospects and qualified all lead sources to generate new extended stay opportunities* Utilized advanced negotiating skills and creative selling abilities to maximize extended stay revenue

Waterford Group
Dec 1999 - May 2000Sales Manager* Developed new prospects and qualified all lead sources through cold calls, teleprospecting and networking to generate new revenue opportunities* Maintained local account relationships, sales documentation files, verbal & written communication, and office organization* Increased sales revenue by 25%

Marriott International
Jun 2000 - Oct 2020Successfully cultivated relationships in diverse verticals with global enterprises. Directed a portfolio valued at over $170 million annually. Developed global partnerships with buyers while identifying new revenue stream opportunities. Analyzed the performance of struggling franchises to migrate new business opportunities and managed stakeholder hotels by streamlining strategic initiatives, pricing, and customer engagement strategies. Conducted quarterly business reviews with key customers to foster and maintain their commitment as a strategic partner. Show less
Global Account Executive, Global Sales, Marriott International
Jun 2007 - Oct 2020Senior Account Executive – Global Sales Organization
Jun 2000 - Jun 2007

Comcast Business
Nov 2021 - nowEnterprise Account Manager* Identify opportunities within our existing customers to provide additional solutions via Comcast products and services.* Drive business relationships between Comcast and its Strategic clients and coordinate all activities, issues, and inquiries by partnering with internal resources to drive additional value and expertise. * Attend meetings with clients of all levels to understand their business objectives and expectations, assess the performance of Comcast’s teams against those expectations, and identify business opportunities, risks, and clients’ critical needs. Show less
Licenses & Certifications
- View certificate

GoldSpring Master Class: Professional Development
GoldSpring ConsultingFeb 2021 - View certificate

Executive Presence on Video Conference Calls
LinkedInApr 2020
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