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Melissa Silvestre

Melissa Silvestre

Freelance Writer

Followers of Melissa Silvestre239 followers
location of Melissa SilvestreMetro Manila, National Capital Region, Philippines

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  • Timeline

  • About me

    Sr Operations Manager at Concentrix

  • Education

    • Philippine Women's University

      2011 - 2013
      Master of Public Administration (MPA) Public Administration, Corporate Governance, Project Management

    • Pamantasan ng Lungsod ng Maynila

      2006 - 2010
      Bachelor of Mass Communication Journalism, Public Relations, Advertising

  • Experience

    • - Freelance

      Mar 2009 - Jan 2014
      Freelance Writer

      I write content and reviews for magazines and websites.

    • Hinge Inquirer Publications, Inc.

      Feb 2010 - Jun 2013
      Contributing Writer

      Contributing writer for GAME! Magazine - product reviews; previews

    • Convergys

      Jun 2010 - Dec 2021

      • Manager Operations

        May 2015 - Dec 2021

      • Team Leader

        Sept 2012 - Apr 2015

      • Senior Customer Service Representative

        Jun 2010 - Sept 2012

    • Concentrix

      Jun 2010 - now

      • Senior Operations Manager

        Dec 2021 - now

      • Operations Manager

        Jun 2010 - Oct 2023

  • Licenses & Certifications

    • Problem Solving with Excel

      Coursera
      Jan 2018
      View certificate certificate

    • Business Metrics for Data-Driven Companies

      Coursera
      Jan 2018
      View certificate certificate

    • Introduction to Structured Query Language (SQL)

      Coursera
      Dec 2017
      View certificate certificate

    • Six Sigma Green Belt (CSSGB)

      Concentrix
      Oct 2021