Matt Jones

Experience

• 

  LA fitness UK

  May 2005 - Oct 2012

  Management of a large team of 22 staff, through the support of 4 HOD’s (Fitness Manager, FOH Manager, Studio Manager & Senior Sales Advisor). Successful in achieving a triple green corporate audit in HR, Brand and H&S (first time achievement for the club). I developed & delivered the internal site sales training & integrated change in the teams daily routine, resulting in an increased secondary-spend swipeable revenue, year on year by 20%, during a 15% reduction in member visitsVoted LA fitness employee of the year by my colleagues and senior managers. I recruited and developed a high performing sales team, which delivered 10 out of 12 months new membership revenue. Show less Operational leadership and customer retention-based role, performance management of 8 staff including the fitness team and class exercise instructors. Responsible for reviewing and driving quality of prescribed exercise programmes and internal environment, managing health and safety procedures and training records. Communicating with senior managers to ensure implementation of brand standards. Arranging and leading meetings and presentations, managing team development and training through 1:1’s and appraisals. Setting monthly revenue and customer retention targets and operational plans to achieve business objectives. Managing the class timetable, attendance and costings. Organising class quarterly timetable launches to drive new memberships and customer retention.Identified as a top performer and enrolled on to the Deputy Manager development programme. Show less

  • Deputy Club Manager (Sales & Operations)

    Dec 2009 - Oct 2012

  • Fitness & Group Exercise Manager

    Jul 2007 - Nov 2009

  • Fitness Instructor

    May 2005 - Jun 2007
• 

  David Lloyd Leisure

  Nov 2012 - Jun 2014

  Gym Manager

  Management of a large team of 14 staff including the fitness team, personal trainers & group exercise instructors. I established and developed a strong performing team that thrived on success and consistently achieved the team’s objectives and closely monitored KPI’s. Recognised in the company as a top performing manager by finished top of the company 9 times and top of the region 11 times, on PT revenue. New site opening that allowed me to recruit & develop new employees into the brand standards and performing individuals, with passion and flare for the role and business. Show less

• 

  Lifetime Training

  Jun 2014 - now

  Self-generating and managing a caseload of over 55 learners. Delivering teaching and learning sessions, assessing industry competence to ensure timely completion of various qualification frameworks & standards including management, team leading, customer services, fitness, PT, leisure operations & activity leadership. Implementation of English, Maths and ICT functional skills. Working within compliance and educational policies, managing learner quality and progression. Establishing and maintaining relationships with learners & managers within several organisations in the Midlands area. Operational knowledge of sites visited and national regulations, meeting quality standards in line with business and OFSTED criteria.- Green grade Assessor- Mentored & countersigned for new starters- Grade 1 OTLA- Talent mapped as " star performer " Show less

  • Tesco Operations Manager

    Jan 2021 - now

  • Area Manager

    Jan 2020 - Dec 2021

  • Regional Trainer - Management & Active Leisure

    Jun 2014 - Dec 2019