Greg Memo

Experience

• 

  Related skills

  Jan 1986 - Jan 1987

  Related Skills

  ----- Please note: This list of key words is to aid searches and is not intended to be read, except by the Linkedin search algorithm -----CEO, COO, EVP, Executive Management, General Management, Senior management, SVP, VP Operations, VP Business Development, Vice President, Smart Lockers, Internet of Things, IoT, Machine to Machine, M2M, Connected Lighting, Energy Management, Energy Efficiency, Energy Efficiency Financing, Home Improvement Financing, Service Providers, Home Networking, Executive, Revenue Growth, internet, Product Development, Product Planning, Strategic & Business Planning, P&L, Operations Management, Customer Success Management, Product Life cycle Management, Reporting, P&L responsibility, Channel Strategy, Partner Strategy, Social Media, Branding, Communications, Marcom, Messaging Strategy, Communications Platform, Messaging, Press & Analyst Relations, Demand Generation, PR, Advertising, Market & Business Development, Startup, Strategic Alliances, Product Management, Product Marketing, Product Strategy, Go To Market, User Experience, Customer Experience , Business, Marketing, Consulting Strategy, Marketing Strategy, Start-ups, Internet Business, Strategy, Strategic, Social Marketing, Consumer, B2C, B2B, Business to Business, Business to Consumer. Show less

• 

  Apple Inc.

  Jan 1988 - Jan 1994

  Senior Manager Multimedia Technologies

  - Served as a Senior Product Management roles to identify new multimedia technologies and business opportunities. - Worked with the Advanced Technology Group to evaluate the business potential for emerging multimedia technologies. Initiatives included building CD-ROMs into the PCs, advanced audio, improved digital video, and desktop video conferencing.- Served as a Senior Product Manager on the Digital & Apple Alliance managing network connectivity products.

• 

  Compaq Comptuer

  Jan 1994 - Jan 1999

  VP/GM Consumer Mobile Products

  Established the Consumer Notebook Group that conceived and launched the Presario notebook product line creating a new segment in the PC industry. Managed a 100+ staff consisting of product marketing, engineering, and operations.- Achieved revenues of over $1 Billion in just over 1 year and contributed over $200 Million in gross margin dollars.- Grew market share to over 40% in US retail in the first year. Achieved a number one market share position in Europe, Latin America, and Canada.- The Presario notebook received numerous awards including the “PC of the Year” award on NBC’s Today Show. - Developed close relationships with leading retail partners including support for a direct CTO kiosk model. Show less

• 

  Alta Vista Search

  Jan 1999 - Jan 2001

  President and COO

  Promoted to President and COO. Directed all company operations to ensure effective execution of products and achieving revenue targets.- Added new annuity and performance-based revenue products to augment declining impression-based revenue. - Initiated international expansion through initial market launch of search sites in Europe and Asia. - Reduced operating expenses by 50% through more efficient marketing spend, closing facilities, headcount reductions, and porting web servers to a cost-effective platform.- Prior to becoming President/ COO, directed the Alta Vista Search Division and AltaVista.com that was the most used global Internet search engine.Managed a 150+ staff consisting of engineering, marketing, and operations.o Doubled revenues on AltaVista.com to achieve $50 Million a quarter.o Increased AltaVista.com customer base by 50% to over 60 Million users worldwide.o Launched various innovative search features in the areas of multimedia, news, product search, and search relevancy.o Directed the Business Search Software Group to sell search solutions into businesses such as Reuters, FBI, Amazon, Borders, Buy.com, MSN, and Ariba. Show less

• 

  Gateway (Acquired eMachines)

  Jan 2003 - Jan 2006

  SVP, Product, Operations, and Marketing

  Led all aspects of product management, engineering, operations, marketing, and strategic alliances for $3B company managing 150+ employees.- Defined industry-leading products in notebooks, desktops, servers, and monitors for one of the largest and fastest growing brands in the US market.- Drove the integration of product launches with marketing and web campaigns. The first integrated campaign featured the successful convertible notebook that had strong product messaging with a comprehensive TV, web, and print campaign.- Led the strategic alliances function with companies such as Intel, AMD, Microsoft, AOL, Google, and McAfee.- Led the integration of Gateway and eMachines product and operation functions.- At eMachines, created a world class Product Management, Engineering, Procurement and ODM operations team allowing eMachines to scale and become one of the fastest growing PC companies in the US generating over $1 Billion of revenue with only 130 employees. Show less

• 

  Cisco Systems

  Jan 2006 - Jan 2009

  VP/GM Consumer Business Unit

  Held global P&L responsibilities for $700M business unit with 150+ employees.- Led product management, engineering, program management, pricing, and go-to-market strategy for consumer networking and connected entertainment products. - Developed new line of Cisco-Linksys home routers, incorporating latest technology, new product design, packaging, and innovative marketing campaign. Grew market share of consumer router line from 35% to 50%+ of US retail.

• 

  Greenwave Systems Inc

  Jan 2009 - Jan 2014

  CEO

  Part of founding team of GreenWave Systems that developed connectivity / Internet of Things (IoT) products, selling to top-tier service providers and global utilities. Led global organization 190+ employees in Irvine, Denmark, and Singapore.- Directed sales function; closed major service provider, CE brands, and utility customer contracts, worth $100M+, across North America, Europe, and Asia.- Developed innovative business model with software as a service (SaaS) and associated hardware device revenue streams that were instrumental in closing deals while generating cash flow.- Received GreenWave System product awards:o CES 2013 Innovation Award for connected lighting solution.o CES 2012 Innovation Award for home energy management solution. Show less

• 

  Sustain SoCal

  Jan 2013 - Jan 2015

  Member Board of Directors

  Board Member for CleanTech OC (Now Sustain SoCal) with a charter to accelerate sustainability in the greater Orange County area through innovation, collaboration and education.

• 

  Renovate America

  Jan 2014 - Jan 2018

  EVP Business Development and Product Strategy

  Led product strategy, business development, sales, and customer success functions, with 60+ employees and generating $400M in loan originations of Renovate America and Benji home financing products. - Formed partnerships with national solar, home improvement, manufacturer, and distributors, maximizing utilization of company’s financing products.- Co-led product strategy and launch of new, unsecured energy efficiency financing product (Benji) that delivered $100M+ in loan originations within first 18 months. Show less

• 

  EcoForce Solutions

  Jan 2015 - Jan 2019

  Member Board Of Directors

  Founding member and on Board of Directors of EcoForce Solutions, an industry-leading solar and energy-efficiency company based out of Santa Ana, CA. EcoForce Solutions focuses on delivering holistic solutions including Solar, LED lighting, HVAC controls, thermal envelope and automation. EcoForce Solutions serves the EPC, Commercial, Industrial, Multi-family, Hospitality and Residential markets throughout the states of California and Nevada

• 

  Parcel Pending by Quadient

  Jan 2019 - Jan 2023

  Tasked with leading North American Retail / Distributor and Open Network / Last Mile Business Development team and establishing Key Account Customer Success Organization focused on exceeding customer expectations. - Acquired top tier customers (Lowe’s, Ferguson, and other major retail brands) and led Quarterly Business Reviews (QBR) with key customers ensuring high customer satisfaction and continued growth.- Worked with large North American Carriers and Retail Host locations to deploy an "Open Network/Last Mile" smart lockers solution to more efficiently deliver and return packages for Carriers and Retailers while delivering a good customer experience.- Created Key Account Launch / Sustaining Playbook, based on success of large retail / distributor rollouts, including organization structure, business process, and tools required for these deployments. - Developed KPI framework for Global Parcel Locker Division that was used at executive operation reviews to create actionable items aimed at usage, recurring revenue, improving gross margins and reducing operating expense. Show less Parcel Pending is a leading Smart Locker/SaaS company. Oversaw product, operation, and support functions, managing team of 100+ employees and $60M+ revenue. - Drove significant improvements in product development, gross margin, and customer support. o Enhanced product quality, eliminating 150%+ of field issues. o Reduced product and logistics costs, increasing gross margins 5%+. o Restructured call center, cutting customer wait times 300%. - Served as executive leader for successful Lowe’s smart locker deployment at 1.9K USA and Canadian stores; largest retail smart locker rollout in the world generating over $30M in revenue. o Awarded the prestigious Lowe’s Technology Innovation Partner of the Year award to Quadient (2020). o Received Executive Choice Award as 1 of top global executives at Quadient (2021).- Led the smooth transition of Parcel Pending’s engineering, procurement, and warehouse operations to Quadient global organizations to complete the acquisition integration. Show less

  • Quadient, Executive Vice President (EVP), Business Development and Global Business Performance

    Jan 2022 - Jan 2023

  • President and Chief of Staff, Parcel Pending

    Jan 2019 - Jan 2022
• 

  RGM Business Consulting Services

  Jun 2023 - now

  President and Owner

  Providing C-Level business consulting (including fractional CBDO, COO and Chief of Staff roles) on all aspects of how to drive sales, profitably grow and scale technology/cleantech companies. Specific expertise on creating CX playbook on how to successfully acquire, pilot, ramp, and maintain large customers. Experience working with early stage to Fortune 100 companies.